Client Relations Specialist

2 weeks ago


Indianapolis, Indiana, United States Simo Najib - State Farm Agent Full time
Position Overview

Simo Najib - State Farm Agent is looking for a dedicated professional to become a part of our dynamic team as a Client Relations Specialist. We are seeking an enthusiastic individual who is passionate about fostering growth through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a vibrant work environment, this role offers a fulfilling career path with substantial income and advancement opportunities.

Key Responsibilities
  • Build and maintain strong customer relationships while ensuring timely follow-ups.
  • Deliver prompt, precise, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance products.
  • Generate leads, coordinate appointments, assess customer needs, and promote suitable products and services.
  • Collaborate with the agent to oversee website management and social media content.
  • Exhibit a strong work ethic with unwavering dedication to achieving success daily.
What We Offer
  • Competitive salary
  • Paid time off including vacation and personal/sick days
  • Flexible working hours
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency
  • Signing bonus of up to $250 after completing 90 days of service
Qualifications
  • Exceptional communication skills, both written and verbal
  • People-oriented and approachable
  • Strong organizational abilities
  • Self-motivated and driven
  • Detail-oriented with a proactive approach to problem-solving
  • Committed to providing outstanding customer service
  • Able to work collaboratively within a team
  • Capable of managing multiple tasks effectively
  • Ability to connect with customers on a personal level
  • Must be able to obtain Property and Casualty license
  • Must be able to obtain Life and Health license

If you envision yourself thriving in this role, we encourage you to complete our application process. We will reach out to discuss the next steps in the selection process.

This position is associated with an independent contractor agent of State Farm, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.



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