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Client Relations Associate

2 months ago

Indianapolis, Indiana, United States Megan Barrow - State Farm Agent Full time
Position Overview

Company: Megan Barrow - State Farm Agent

We are in search of a detail-oriented and proactive Account Associate to assist in administrative functions and support our insurance agents in fostering and maintaining client relationships. This role is ideal for individuals who are dedicated to customer satisfaction and possess a sales-oriented mindset.


Key Responsibilities:
  • Develop and nurture customer relationships, ensuring follow-ups are conducted as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Implement a customer-centric, needs-based review approach to inform clients about available insurance solutions.
  • Utilize exceptional communication skills to effectively address customer needs while contributing to the growth of our agency.

Qualifications:
  • Strong commitment to customer service excellence.
  • Ability to obtain a Property and Casualty License.
  • Proficiency in both Spanish and English is preferred.
  • Interest in marketing products and services tailored to customer requirements.
  • Prior sales experience in various capacities such as retail, telemarketing, or sales representation is advantageous.

Benefits:
  • Competitive hourly wage supplemented by commission and bonuses.
  • Paid time off, including vacation and personal/sick days.
  • Opportunities for professional growth and advancement within the agency.