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Client Relations Associate
2 months ago
Company: Megan Barrow - State Farm Agent
We are looking for a detail-oriented and proactive Account Associate to assist in administrative tasks and support our insurance agents in nurturing and retaining client relationships. This role is perfect for someone who is dedicated to providing exceptional service and is eager to contribute to a dynamic team.
Key Responsibilities:
- Develop and maintain strong customer relationships, ensuring follow-ups as necessary.
- Deliver prompt, accurate, and friendly service to clients, addressing inquiries about insurance options, eligibility, policy modifications, claims, and billing.
- Utilize a customer-centric approach to educate clients on various insurance products tailored to their needs.
- Communicate effectively to meet customer requirements while fostering business growth.
Qualifications:
- Strong commitment to customer service excellence.
- Ability to obtain a Property and Casualty License.
- Fluency in both Spanish and English is preferred.
- Interest in marketing insurance products based on client needs.
- Prior sales experience in any capacity is advantageous.
Benefits:
- Competitive hourly wage with commission opportunities.
- Paid time off, including vacation and personal/sick days.
- Potential for career advancement within the agency.