Bilingual Customer Support Specialist

1 week ago


Edinburg, Texas, United States AnswerOne Full time
Job Overview

We are currently seeking Full-Time Bilingual Customer Support Specialists at AnswerOne.

At AnswerOne, our dedicated Customer Support Specialists play a vital role in delivering essential services and achieving outstanding results for our clients and the individuals who rely on them. If you have a passion for assisting others, this is your chance to make a meaningful impact within a culture that appreciates your efforts.

As a member of our team, your exceptional customer service and communication abilities will foster positive interactions for our clients. Your reliability and punctuality are crucial to the success of our operations.

While prior customer service experience is advantageous, it is not mandatory.


Your responsibilities will include professionally managing incoming calls, welcoming callers, providing and requesting necessary information, transferring calls, or taking messages as needed. You will utilize our advanced call processing system and receive training on various call center tools to effectively prioritize customer needs. Please note that we operate solely as an inbound call center, without any outbound telemarketing or aggressive sales activities.

To excel in this position, you should possess:

  • A friendly voice with a positive tone
  • Strong proficiency in the English language, including good spelling and grammar
  • Computer skills in a Windows-based environment
  • Consistent attendance
  • The ability to type at least 35 words per minute
  • Fluency in both Spanish and English, both spoken and written

Benefits for Full-Time Employees include:

  • Employee Stock Ownership
  • Comprehensive Medical, Dental, and Vision Coverage
  • Paid Time Off
  • Traditional 401K with company matching
  • Complimentary Life Insurance policy
  • Legal Support

Compensation: $18 per hour with Perfect Attendance

Perfect Attendance is defined as being punctual for the start of your shift, returning on time from breaks, and completing your assigned shift. Compensation without perfect attendance is $14 per hour.

Available Shifts:

  • Full-Time - 40 hours per week, 10-hour shifts
  • Availability to work on weekends (Saturday or Sunday each week)

Training will last approximately one week, after which you will transition to your designated schedule.


We look forward to your application



  • Edinburg, Texas, United States AnswerOne Full time

    Job DescriptionAnswerOne is seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.Key Responsibilities:Provide timely and effective responses to customer inquiries via...


  • Edinburg, Texas, United States Juan Cazares - State Farm Agent Full time

    Career Opportunity with Juan Cazares - State Farm AgentPosition OverviewAre you a people person with a passion for helping others? If you thrive in a customer-centric environment and enjoy engaging with clients, a role with Juan Cazares - State Farm Agent could be the perfect fit for you. Our agency specializes in providing top-notch insurance and financial...


  • Edinburg, Texas, United States Juan Cazares - State Farm Agent Full time

    Exciting Opportunity with Juan Cazares - State Farm AgentPosition OverviewAbout the RoleAre you a friendly and customer-oriented individual? Do you thrive in engaging with clients? If so, a position with Juan Cazares - State Farm Agent could be a perfect fit for you. Our agency specializes in providing State Farm insurance and financial service products.Key...


  • Edinburg, Texas, United States McCoy's Building Supply Full time

    Employment Type: Part TimeCompensation:$16 / HRPosition Overview:The Sales Support Specialist plays a crucial role in assisting Outside Sales Representatives and their clientele by providing exceptional service in the sale of lumber and building materials. This position involves:Collaborating with sales teams to enhance customer satisfaction.Facilitating the...


  • Edinburg, Texas, United States Juan Cazares - State Farm Agent Full time

    Exciting Opportunity with Juan Cazares - State Farm AgentPosition OverviewAbout the RoleAre you a friendly and outgoing individual who thrives on providing exceptional customer service? If so, a position with Juan Cazares - State Farm Agent may be the perfect fit for you. This role focuses on promoting State Farm's insurance and financial service...


  • Edinburg, Texas, United States McCoy's Building Supply Full time

    Job OverviewEmployment Type: Part TimeCompensation: $16 / HourPosition Summary:The Sales Support Specialist plays a crucial role in assisting Outside Sales Representatives and their clientele by promoting and selling construction materials, including lumber and maintenance supplies.Key Responsibilities:Generate lists of potential customers for sales leads...

  • CT Imaging Specialist

    2 weeks ago


    Edinburg, Texas, United States DHR Health Full time

    Position Overview:The CT Imaging Specialist is tasked with executing computed tomography procedures efficiently and accurately, adhering to the directives provided by physicians. This role is integral to the Radiology department, ensuring collaborative efforts with colleagues to deliver safe and precise patient care.Key Responsibilities:Execute CT imaging...


  • Edinburg, Texas, United States Edinburg Independent School District Full time

    The Curriculum Support Specialist plays a crucial role in facilitating and enhancing all initiatives that promote educator engagement with district curriculum frameworks and specialized funding programs tailored to meet student requirements.KEY RESPONSIBILITIES:Assist in the development and implementation of curriculum strategies.Support educators in...


  • Edinburg, Texas, United States J. Pena Law, PLLC Full time

    Job OverviewThe Legal Support Specialist plays a crucial role in ensuring the smooth operation of our legal team. Responsibilities encompass a variety of tasks aimed at facilitating legal processes and maintaining organizational efficiency.Key Responsibilities:Communication: Manage phone calls, direct inquiries, and welcome visitors to the office.Mail...


  • Edinburg, Texas, United States Galan Law Firm, PLLC Full time

    Job SummaryWe are seeking a highly skilled and bilingual professional to join our team as a Front Desk Coordinator. The ideal candidate will possess excellent communication skills in both English and Spanish, with the ability to provide exceptional client service and support to our legal team.Key ResponsibilitiesReception Duties: Greet and assist clients and...


  • Edinburg, Texas, United States Galan Law Firm, PLLC Full time

    Job SummaryWe are seeking a highly skilled and bilingual professional to join our team as a Front Desk Coordinator. The ideal candidate will possess excellent communication skills in both English and Spanish, with the ability to provide exceptional client service and support to our legal team.Key ResponsibilitiesReception Duties: Greet and assist clients and...


  • Edinburg, Texas, United States K.E.Y. Point Solutions Full time

    Position Overview:K.E.Y. Point Solutions is dedicated to enhancing marketing initiatives for our clients, focusing on generating interest in their offerings. Our mission is to elevate businesses through effective customer engagement strategies in various regions.Role of the Verizon Customer Support Specialist:As a Customer Support Specialist, you will be...


  • Edinburg, Texas, United States Waste Connections Full time

    We are seeking a highly skilled Customer Service Ambassador to join our team at Waste Connections. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.The ideal candidate will possess excellent communication and interpersonal skills, with the...


  • Edinburg, Texas, United States Edinburg Independent School District Full time

    Position Overview:The Educational Support Specialist plays a crucial role in assisting educators in delivering effective instruction, whether through remote, virtual, or in-person methods. Key Responsibilities:1. Collaborate with teachers to ensure the delivery of high-quality educational experiences.2. Maintain a positive and cooperative working...


  • Edinburg, Texas, United States Waste Connections Full time

    We are seeking a highly skilled Customer Service Ambassador to join our team at Waste Connections. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Main Responsibilities:Handle customer inquiries and concerns via phone, email, and in-person,...


  • Edinburg, Texas, United States Evidence Based Associates Full time

    Job OverviewJoin our new MST Team and embark on a rewarding career path. Licensure is essential.Bilingual proficiency in Spanish is a must.Position SummaryAre you passionate about making a difference in the lives of children and families? We seek empathetic and committed individuals who aim to empower youth and families through sustainable, strength-based...


  • Edinburg, Texas, United States Hidalgo Co. Full time

    Salary: $73,728.00 Annually Location : Edinburg, TX Job Type: Grant Full-Time Department: HEALTH DEPARTMENT Work Hours: 7:30 AM- 5:30 PM Status: External Advertisement Open Positions: 01 General Overview The Senior Clinical Laboratory Specialist conducts sophisticated laboratory operations under the guidance of the laboratory director and/or manager. This...


  • Edinburg, Texas, United States Dollar General Full time

    Job Summary:Dollar General is seeking a highly skilled Transportation Operations Center Customer Support Representative to provide exceptional customer service and support to our drivers, stores, and carrier teams. As a key member of our transportation operations team, you will be responsible for delivering professional phone, email, and chat communications...


  • Edinburg, Texas, United States Dollar General Full time

    Job Summary:Dollar General is seeking a highly skilled Transportation Operations Center Customer Support Representative to provide professional phone, email, and chat communications delivery support. As a key member of our team, you will be responsible for assisting drivers with deliveries, taking driver travel requests, and providing stores with status of...


  • Edinburg, Texas, United States Raul Resendez - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Business Development Associate. As a key member of our agency, you will have the opportunity to develop and maintain strong relationships with customers, promote our products and services, and contribute to the growth and success of our...