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Verizon Customer Engagement Representative
2 months ago
K.E.Y. Point Solutions is dedicated to enhancing marketing initiatives for our clients, focusing on generating interest in their offerings. Our mission is to elevate businesses through effective customer engagement strategies in various regions.
Role of the Verizon Customer Support Specialist:
As a Customer Support Specialist, you will be trained across multiple areas including management, team development, and customer relations. Your daily responsibilities will include:
- Establishing and nurturing relationships with clients.
- Demonstrating comprehensive product knowledge.
- Providing tailored solutions to meet customer needs.
- Recommending appropriate products and services.
- Facilitating sales closures while adhering to company protocols.
- Maintaining accurate customer records.
This role is integral to our commitment to delivering exceptional service and fostering client satisfaction.