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Bilingual Front Desk Coordinator

2 months ago

Edinburg, Texas, United States Galan Law Firm, PLLC Full time
Job Summary

We are seeking a highly skilled and bilingual professional to join our team as a Front Desk Coordinator. The ideal candidate will possess excellent communication skills in both English and Spanish, with the ability to provide exceptional client service and support to our legal team.

Key Responsibilities
  • Reception Duties: Greet and assist clients and visitors, manage incoming and outgoing mail and packages, and maintain the reception area to ensure it is clean and welcoming.
  • Administrative Support: Schedule and manage appointments, meetings, and court dates, prepare and organize legal documents, correspondence, and reports, and maintain and update client files and databases.
  • Communication: Serve as the primary point of contact for clients, providing information and addressing inquiries, and translate documents and communications between English and Spanish.
  • Event Coordination: Assist in planning and organizing firm events, both in-office and external, coordinate logistics for events, including booking venues, arranging catering, and managing RSVPs, and provide on-site support during events.
  • Office Management: Monitor and order office supplies, ensure inventory levels are maintained, coordinate with vendors for office maintenance and repairs, and ensure office equipment is functioning properly.
  • Support to Legal Team: Assist attorneys with research, case preparation, and client meetings, manage and organize case files and documents for easy retrieval, and perform clerical duties such as filing, photocopying, and scanning documents.
  • Financial Tasks: Assist with billing and invoicing processes, handle basic bookkeeping tasks, including recording expenses and managing petty cash, and process payments and follow up on outstanding invoices.
  • Confidentiality and Compliance: Ensure all client information and firm matters are handled with utmost confidentiality and adhere to legal procedures and firm policies in all tasks.
  • Language Proficiency: Utilize fluency in English and Spanish for effective communication and documentation, and provide translation services as needed for client communications and legal documents.
Requirements
  • Fluent in English and Spanish: Strong written and verbal communication skills in both languages.
  • Proficient in Microsoft Office Suite: Proficient in Word, Excel, Outlook, and PowerPoint.
  • Proficient in Google Docs: Experience with Google Docs.
  • Experience with CRM Software: Experience with CRM software.
  • Strong Organizational and Multitasking Abilities: Excellent interpersonal skills and professional demeanor.
  • Experience in a Law Firm or Legal Environment: Experience in a law firm or legal environment is preferred.
  • Education: High school diploma, G.E.D. or equivalent.
  • Previous Experience: Previous experience with word processing programs and basic computer skills.
  • Interpersonal and Time Management Skills: Well-versed in taking telephone calls and handling stressful situations, and displays impeccable interpersonal, time management, organizational, and customer service skills.