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Healthcare Account Manager

2 months ago

Boca Raton, Florida, United States Prenuvo Full time
Job Title: Account Manager, Physician Relations

About Prenuvo

Prenuvo is a pioneering healthcare company that is transforming the paradigm from reactive 'sick-care' to proactive healthcare. Our award-winning whole body scan is fast, safe, and non-invasive, and we are committed to making a positive impact on people's lives.

Job Summary

We are seeking an experienced Account Manager, Physician Relations to join our Boca Raton team. As the primary liaison between our organization and physician practices, hospitals, and other healthcare providers, you will be responsible for building and maintaining positive relationships, prospecting for new physician partnership opportunities, and developing strategic plans to expand physician networks and increase patient referrals.

Key Responsibilities

  • Serve as the primary liaison between Prenuvo and physician practices, hospitals, and other healthcare providers to build and maintain positive relationships.
  • Prospect for new physician partnership opportunities within an assigned geographic area.
  • Develop and implement strategic plans to expand physician networks, increase patient referrals, and maximize revenue opportunities.
  • Provide Prenuvo's internal teams with insights into client strategic business initiatives.
  • Develop and implement account penetration strategies to create new opportunities for deeper collaboration and growth.
  • Significantly grow the client relationship in terms of revenue generated and account profitability.
  • Understand Prenuvo's Value Proposition and clearly articulate this to customers, providing solutions to grow profitable sales.
  • Coordinate and lead meetings with physicians and other healthcare providers to address concerns and ensure satisfaction.
  • Adhere to company sales and pricing guidelines.
  • Document, analyze, and understand the impact of customer-focused activities to increase productivity and develop insights for future cross/up-selling opportunities.
  • Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeated sales - aimed at long-term growth.
  • Collaborate with team members to secure the terms of sale, including negotiating pricing, implementation timeline mapping, and more.
  • Track, analyze, and update internal tracking and reporting systems throughout the day to maintain accuracy in sales, volume metrics, and trends.
  • Provide timely and accurate reporting on physician relations activities and outcomes.
  • Participate in professional organizations and attend relevant conferences and events to stay up-to-date on industry trends and best practices.

Requirements

  • At least 3-5 years of experience in healthcare provider relations or account management, preferably in a hospital or healthcare organization setting.
  • Knowledge of healthcare regulations and compliance standards.
  • Ability to communicate in an organized, clear, and concise manner to effectively express ideas, plans, actions, and projects to support customer needs.
  • Self-motivated, possessing a high energy level and a desire to achieve goals beyond what is required.
  • Business acumen around opportunity management and customer planning.
  • Technological capabilities and understanding to communicate in today's business environment.
  • Ability to listen, gain trust, and bring to closure on an action, project, resolution, or sales with customers.
  • Ability to maintain a plan of action until desired results are achieved.
  • Experience in a sales or customer service role.
  • Nice to have: knowledge of preventative healthcare and MRI technology, experience with Salesforce or other CRM software, and a Bachelor's degree in Healthcare Administration, Business Administration, or a related field.

What We Offer

  • An avenue to make a positive impact on people's lives and their health.
  • We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member.
  • Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way.
  • Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize.
  • Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it.
  • We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family.
  • The base salary for this role ranges from $60,000-$80,000 with OTE of up to $200,000 in local currency.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance with applicable federal, provincial, and state rules.