Medical Office Coordinator

3 days ago


San Francisco, California, United States Express Employment Professionals Full time
Job Title: Front Office Coordinator

We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at Express Employment Professionals. As a Front Office Coordinator, you will be responsible for providing exceptional customer service to patients, managing front desk operations, and ensuring seamless communication between patients, nurses, and physicians.

Key Responsibilities:

  • Provide front desk reception and financial counseling to patients on various procedures to be rendered.
  • Responsible for onsite collection from patients at the check-in counters on all procedures inclusive of the IUI, IVF and FET procedures to all parties.
  • Review insurance information and conduct verification of insurance benefits for all services to be rendered.
  • Meet with patients to provide price and or discuss insurance benefits.
  • Collect deposit payments from the responsible parties before any (IVF, FET or screenings) procedural services to be rendered to the third parties.
  • Maintain accurate payment information in patient record. Communicate with the Nurse Coordinator/Finance Team regarding status of patient treatment options.
  • Check schedule for cycle starts in order to be available to collect the deposit.
  • Check patients in and out of their appointments.
  • Schedule patients for appointments.
  • Provide backup phone support for call center.
  • Provide back up support to other billing team members and front desk personnel as needed.

Requirements:

  • High School Graduate. 1-2 years of billing and collections preferred.
  • Medical office experience, 1-2 years.
  • Customer Services
  • Electronic medical record system

About Us:

Express Employment Professionals is a leading staffing provider in the U.S., Canada and South Africa. Every day, we help job seekers find work and help businesses find qualified employees. Founded in 1983, Express annually employs more than 566,000 people across over 800 franchise locations worldwide.



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