Luxury Sales Associate

5 days ago

San Francisco, California, United States SENREVE Full time
About the Role

We are seeking a highly motivated and experienced Sales Associate to join our team at SENREVE. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales to meet targets.

Key Responsibilities
  • Act as a passionate and friendly brand ambassador, representing SENREVE's core values of wit, elegance, strength, and empowerment.
  • Provide high-quality customer service to each and every customer throughout their sales journey.
  • Maintain a high level of product knowledge to provide tailored assistance to each individual customer, and advise on the best products to suit their style/lifestyle needs.
  • Assist in handling daily store operations, including check-out procedures, organizing shelves and stocks, ordering stock, and inventory management.
  • Assist with and take charge of visual merchandising needs, and maintain the integrity of the pop-up space in accordance with brand standards.
  • Provide back-up and help (where needed) for in-store events, including but not limited to our grand launch party, press events, and workshops.
  • Liaise and maintain close communication with SENREVE APAC Office to provide and/or implement feedback on pop-up progress.
  • Meet store sales targets.
  • Assist with any necessary processes and operations to keep the store alive and thriving.
Requirements
  • Holder of Hong Kong ID Card or valid working visa in Hong Kong.
  • Fluent in Cantonese and English; strong preference for those who are also proficient in Mandarin.
  • Able to work 5-6 days a week depending on store needs, including at least 1 weekend shift and public holidays.
  • An outgoing and friendly personality with superior communication skills, who enjoys interacting and connecting with a variety of different people to build and nurture close relationships.
  • A results-driven, expedient problem-solver with strong attention to detail.
  • An excellent team player with a no task is too small attitude and the willingness to take responsibility for their actions.
  • Advanced knowledge of store operations, including familiarity with POS systems.
  • General computer knowledge, including some experience with functions such as Microsoft Excel and/or other reporting software.
  • Minimum 2 years of sales experience, preferably in a luxury retail environment.
  • Proven experience in driving sales and meeting targets.
  • Passionate about start-ups, female empowerment, and (of course) handbags.
What You Will Get
  • First-hand experience in the luxury retail landscape and the opportunity to take charge with an exciting, fast-growing brand.
  • Equitable and competitive compensation packages (including attractive commission structure).
  • Potential for further work opportunities with SENREVE in target APAC regions.

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