Spa Desk Associate

1 week ago


San Francisco, California, United States Equinox Media LLC Full time
Spa Desk Associate

We are seeking a highly skilled and enthusiastic Spa Desk Associate to join our team at Equinox Media LLC. This is a part-time position that offers a unique opportunity to make a significant impact in a growing and dynamic organization.

The Equinox Spa is a luxurious oasis that provides a world-class experience for our members and guests. Our team is committed to delivering innovative and exciting services, from hot stone therapy to tropical body smoothies.

Key Responsibilities:
  • Support the daily operations of the Spa under the direction of Spa leadership, ensuring seamless execution of services and exceptional customer satisfaction.
  • Contribute to daily service sales goals by recommending treatments and enhancements to clients, leveraging product knowledge and sales techniques to drive revenue growth.
  • Support monthly retail targets by promoting and selling retail products to members and guests, maintaining a thorough understanding of product offerings and pricing.
  • Participate in spa-driven club outreach events and programs to promote business growth, fostering strong relationships with members and guests.
  • Provide exceptional customer service to all members, prospects, and guests, responding to inquiries and resolving issues in a timely and professional manner.
Requirements:
  • 1-2 years of customer service experience in a high-end or luxury setting.
  • Minimum 3 days per week commitment required, with flexibility to adapt to changing business needs.
  • Excellent organizational, communication, problem-solving, and computer skills, with the ability to multitask and work effectively in a fast-paced environment.
  • Must be enthusiastic, upbeat, outgoing, personable, passionate, and knowledgeable about the spa industry, with a strong focus on delivering exceptional customer experiences.
  • Must be able to work effectively in a team environment, supporting colleagues and contributing to a positive and productive work culture.
What We Offer:
  • Competitive salary and benefits package, including comprehensive health insurance and retirement savings plan.
  • Industry-leading commission opportunities, with a focus on rewarding sales performance and driving revenue growth.
  • Complimentary Club membership, providing access to exclusive amenities and services.
  • Perks and incentives with our products and services, including discounts on spa treatments and retail products.

We are an equal opportunity employer and welcome applications from qualified candidates. Please note that all information will be kept confidential according to EEO guidelines.


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