Residential Support Coordinator
2 weeks ago
This role is pivotal in overseeing daily operations at Safe Haven, which includes managing volunteer schedules and training; ensuring accurate documentation; preparing and delivering meals; providing crisis support; facilitating Safe Haven activities; and maintaining a secure and welcoming environment.
Work Schedule
Tuesday - Thursday: 11 am to 7 pm
Friday: 4 pm to 12 am
Saturday: 4 pm to 12 am
Key Responsibilities
Program Oversight
- Adhere to the policies and procedures established by Deborah's Place and the Safe Haven program.
- Organize and conduct training sessions for Safe Haven volunteers.
- Effectively communicate concerns and observations to both internal and external service providers.
- Engage directly with other Safe Haven staff and residents to foster a supportive environment.
- Ensure the safety, security, and cleanliness of the facility during operational hours, including staying alert during overnight shifts.
- Prepare and serve nutritious meals.
- Manage the ordering, stocking, and storage of supplies and goods.
- Collaborate with team members to plan and execute Safe Haven operations and activities.
- Provide timely and appropriate crisis intervention as needed.
Education: High School Diploma or equivalent; Bachelor's degree preferred.
Licensure and/or Certification: Food Handling and Sanitation Certification required within six months of hire. First Aid/CPR certification is preferred.
Experience: 2-3 years in a residential program setting; 2-3 years of experience working with individuals facing mental health challenges, substance abuse issues, or both.
Specialized Knowledge & Skills: Understanding of homelessness, mental health, and substance dependency issues; proficiency in Microsoft Office applications; strong oral and written communication abilities; excellent organizational skills; conflict resolution and crisis management expertise; capacity to communicate effectively with case management teams, psychiatrists, and other service providers regarding mental health and medical concerns; ability to maintain professional boundaries and conduct oneself in a professional manner; valid Illinois driver's license and proof of insurance.
Deborah's Place is committed to diversity and inclusion. We encourage applications from women, people of color, immigrants, bilingual and bicultural individuals, as well as members of the LGBTQ+ community.
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