Residential Support Staff for Teresa's Shelter
2 weeks ago
Position Summary
This role involves overseeing the daily operations of the shelter, which includes maintaining logs, preparing meals, intervening during crises, facilitating program activities, and ensuring the safety and integrity of the program.
Available Shifts:
- Thursday night 12am-8am, Friday 4pm-12am, Saturday 8am-4pm
- Friday night 12am-8am, Saturday and Sunday 4pm-12am
Key Responsibilities
Program Oversight
- Understand and adhere to the policies and procedures of Deborah's Place and the Teresa's Shelter Program.
- Report any issues or concerns regarding participants or daily operations to the Residential Manager.
- Engage effectively with other staff members and program participants.
- Ensure the safety, security, and integrity of the program and its participants during assigned hours.
- Collaborate with the team to provide insights for participant service plans and program evaluations through mentoring, log entries, and daily communications.
- Timely completion and submission of necessary program and participant documentation. Organize and maintain relevant files.
- Respond promptly to internal and external communications.
- Facilitate group sessions and individual mentoring for participants.
- Prepare bed spaces for new arrivals after participants vacate.
- Ensure all required documentation is completed and submitted on time.
Qualifications and Requirements
Education: High School Diploma or equivalent; Bachelor's degree is preferred.
Licensure and/or Certification: Preferred certifications include Food Handling and Sanitation, as well as First Aid/CPR.
Experience: 2-3 years in social services or residential program settings.
Knowledge & Skills: Familiarity with issues related to homelessness, mental health, and substance abuse; proficiency in Microsoft Office; strong oral and written communication skills; effective organizational skills; conflict resolution and crisis management abilities; ability to maintain professional boundaries and conduct oneself in a professional manner; a valid Illinois driver's license is preferred.
Deborah's Place is an equal opportunity employer. We actively encourage applications from women, people of color, immigrants, bilingual and bicultural individuals, as well as members of the LGBTQ+ community.
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