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Assistant Community Association Manager

2 months ago


Chicago, Illinois, United States FirstService Residential Full time
Job Summary

We are seeking a highly organized and detail-oriented Assistant Community Association Manager to join our team at FirstService Residential. As a key member of our community management team, you will provide administrative support to our Community Association Manager and contribute to the smooth operation of our residential communities.

Key Responsibilities
  • Administrative Support: Provide timely and accurate administrative support to the Community Association Manager, including maintaining files, processing leases, and generating reports.
  • Resident Relations: Build and maintain positive relationships with residents, vendors, and colleagues, ensuring exceptional customer service and resolving issues in a timely and professional manner.
  • Community Operations: Assist with the coordination of community events, moves, and deliveries, ensuring seamless execution and excellent resident experience.
  • Reporting and Analysis: Generate and update reports as instructed by the Community Manager, providing valuable insights and data to inform community decisions.
  • Communication: Effectively communicate with residents, vendors, and colleagues through various channels, ensuring clear and concise information exchange.
Requirements
  • Active Community Association Manager License: Possess an active Community Association Manager license in the state of Illinois.
  • Communication and Interpersonal Skills: Demonstrate excellent oral and written communication skills, with the ability to build strong relationships with residents, vendors, and colleagues.
  • Organizational and Time Management Skills: Possess a high energy attitude and ability to multi-task, prioritize tasks, and meet deadlines.
  • Community Management Experience: Strong preference for community management experience or equivalent professional experience in a related field.
What We Offer

As a full-time associate, you will be eligible for comprehensive benefits, including medical, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with company match.