Piers Site Operations Lead

5 days ago

Jacksonville, Florida, United States Leidos Holding Full time
About the Role:

The Defense & Intelligence Group of Leidos has an opening for the Navy's Service Management, Integration and Transport (SMIT) Piers Connectivity Services program as a Site Operations Leader. The SMIT contract will provide secure end-to-end Information Technology (IT) services to more than 400,000 hardware devices and 600,000+ users at over 1,600 Continental United States (CONUS) sites and over 82 OCONUS sites across Asia, Europe, and the Middle East; constituting one of the largest combined networks in the world.

Key Responsibilities:
  • Manage the day-to-day operations of the site, including providing direction to site resources, interacting with customer leadership, and being the primary interface between the site and the Piers Connectivity Management group.
  • Manage both internal and sub-contractor team members, coordinate staffing, scheduling, training, and quality assurance for Program contract personnel.
  • Undertake status review meetings among project team members and clients.
  • Analyze and measure appropriate metrics for key project criteria, including producing reports to quantify contract deliverables.
  • Provide oversight of the connectivity of Naval vessels at the site in support of the Piers Connectivity Services Program and the SMIT contract.
  • Track the connect/disconnect services provided to all vessels arriving and departing at the pier location serviced by the SMIT contract within the contractual service level target timelines.
Requirements:
  • HS diploma with 5+ years of prior relevant experience.
  • US Citizen and DoD Secret Clearance.
  • Valid DoD 8570 IAT Level II: Security+ or higher Certification.
  • Prior personnel management experience with the ability to drive successful completion of projects and deliverables.
  • Ability to maintain discretion associated with staffing and cost requirements.
  • Ability to utilize MS Office Products to develop and maintain program documentation.
  • Strong analysis skills, with the ability to effectively communicate results to leadership and subordinates.
  • Able to multi-task, self-assign work, and function in a dynamic, fast-paced environment.
  • Excellent customer service skills.
  • Excellent oral and written communication skills.
  • Teamwork-oriented with a strong focus on customer satisfaction.
  • Ability to think strategically, solve problems effectively and tenaciously follow-through to ensure client success.
  • Advanced understanding of the technical aspects of the project.
  • Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
  • Experience working with clients at all organizational levels with a high degree of professionalism and business acumen.
  • Ability to create and edit project documents, materials, and presentations, including schedule management.
  • Must demonstrated expertise in IT Enterprise Operations.
Preferred Qualifications:
  • Previous experience and knowledge of fiber optic cabling and repairs.
  • Organized and detail-oriented.
  • Strong leadership skills.
  • Self-motivated/self-directing.
  • Strong collaboration, prioritization, and adaptability skills required. Relationship building.
  • Ability to manage and prioritize own work, and that of their team.
  • Independent decision-making.
  • Analytical thinking; thinking out of the box.
  • Ability to effectively communicate with all organizational levels (SME to Senior Management).
  • Ability to analyze problems at various levels (e.g., detail level, overall organizational impact, etc.).
About Leidos:

Leidos is a Fortune 500 innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries.

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