General Manager

2 months ago


Jacksonville, Florida, United States LUV Carwash Full time
Job Overview

LUV Car Wash is seeking a highly skilled and experienced General Manager to lead our site operations and drive customer satisfaction. As a key member of our team, you will be responsible for ensuring the smooth day-to-day operations of our car wash facilities, while also fostering a culture of excellence and customer-centricity.

Key Responsibilities
  • Site Operations Management: Oversee all aspects of site operations, including staff recruitment, training, and development, to ensure seamless execution of our business processes.
  • Customer Experience: Develop and implement strategies to enhance customer satisfaction, drive membership sales, and build strong relationships with our customers.
  • Team Leadership: Lead and motivate a high-performing team of employees, providing coaching, guidance, and development opportunities to ensure their success.
  • Compliance and Safety: Ensure compliance with all regulatory, local, state, and federal laws and regulations, while maintaining a safe working environment for employees and customers.
  • Business Development: Partner with our Market Leader to drive local volume and sales through strategic community outreach and marketing efforts.
Requirements
  • Education: High School Diploma or equivalent preferred; Bachelor's Degree in Business Management, Hospitality, or related field a plus.
  • Experience: Minimum of three (3) years of management experience required; management experience in restaurants or hospitality highly preferred; experience in car wash or automotive industry a plus.
  • Skills: Excellent verbal and written communication skills; strong organizational skills and ability to prioritize; ability to lift 25 pounds unassisted.

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