Assistant Manager

7 days ago


Hammond, Louisiana, United States Fiery Crab Full time
Job Description

We are seeking a highly skilled and experienced Assistant Manager to join our team at Fiery Crab. As an Assistant Manager, you will play a crucial role in supporting the General Manager in overseeing the day-to-day operations of our workplace.

Key Responsibilities:
  • Supervise and Coordinate Team Members: Provide guidance and support to employees to ensure they are meeting their performance goals and objectives.
  • Customer Service and Support: Respond to customer inquiries and concerns in a professional and courteous manner, escalating issues to the General Manager as needed.
  • Workflow Management: Oversee the efficient operation of our workplace, including scheduling, inventory management, and supply chain logistics.
  • Performance Management: Conduct regular performance reviews with team members to identify areas for improvement and provide coaching and development opportunities.
  • Problem-Solving and Conflict Resolution: Address employee and customer concerns in a fair and timely manner, using effective communication and conflict resolution skills.
  • Strategic Planning: Collaborate with the General Manager to develop and implement strategies to improve workplace efficiency, productivity, and customer satisfaction.
Requirements:
  • Leadership and Initiative: Demonstrate strong leadership skills, including the ability to motivate and inspire team members.
  • Communication and Interpersonal Skills: Possess excellent verbal and written communication skills, with the ability to build strong relationships with employees, customers, and stakeholders.
  • Problem-Solving and Analytical Skills: Use critical thinking and analytical skills to identify and resolve problems, and make informed decisions.
  • Time Management and Organization: Prioritize tasks and manage time effectively to meet deadlines and achieve goals.
  • Attention to Detail: Maintain a high level of attention to detail, with a focus on accuracy and quality in all aspects of the job.


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