Lead Customer Service Sales Associate
2 weeks ago
Senior Customer Service Sales Associate
Join the dynamic team at Tailored Brands Inc, where we are committed to fostering a culture of growth, recognition, and a balanced work-life environment. For many years, we have been dedicated to providing our value-driven customers with a diverse selection of high-quality apparel, footwear, and accessories at significantly reduced prices.
If you have a passion for fashion and enjoy helping others find great deals, then Tailored Brands Inc is the perfect place for you. In this role, you will play a vital part in supporting Store Management by ensuring exceptional customer service through the efficient handling of all customer transactions and addressing customer inquiries effectively.
Key Responsibilities:
- Assist management with the opening and closing of registers, monitor cash handling procedures, conduct audits, and perform end-of-shift drawer counts while adhering to all standard operating procedures for customer transactions.
- Utilize suggestive selling techniques to enhance customer experience and respond to customer needs promptly.
- Support merchandise replenishment, maintain store layout, and ensure cleanliness and organization throughout the store, including monitoring floor stock and fitting room areas.
- Stay informed about product knowledge, point-of-sale instructions, and current promotions to better assist customers.
Qualifications:
- Strong communication, customer service, and organizational skills.
- Physical ability to handle merchandise weighing up to 50 pounds, including climbing ladders, walking, standing, kneeling, and lifting during the majority of the work shift.
- Proficient use of hands and fingers for handling objects and tools.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Previous experience in customer service or cashier roles is preferred.
- High school diploma or equivalent educational/experience background.
Work Environment: Variable shifts available.
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