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Customer Service Associate

2 months ago

Norfolk, Virginia, United States TowneBank Richmond Full time

Customer Service Associate

TowneBank Richmond is in search of a dedicated Customer Service Associate to enhance our member interactions. This position focuses on delivering outstanding service to our clients, managing financial transactions, and advocating for our offerings. If you are passionate about customer satisfaction and thrive in a collaborative environment, we invite you to consider this opportunity.

  • Process financial transactions accurately and maintain precise records
  • Follow security protocols and banking regulations
  • Assist members with account inquiries and transaction support
  • Encourage the use of company products and services
  • Provide exceptional service through various communication channels

Essential Skills:

  • Proficient in basic computer operations
  • Capability to manage cash drawer effectively
  • Strong customer service abilities
  • Collaborative team member with a positive demeanor

Preferred Skills:

  • Prior experience in cash handling or as a bank teller

Physical Demands:

  • Effective communication skills and ability to perform diverse tasks
  • Occasional lifting of items weighing up to 50 pounds
  • Visual capability for data analysis and computer-related tasks

If you are interested in a fulfilling career in the banking sector and possess the required qualifications, we encourage you to explore the Customer Service Associate role with us.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities