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Sales Team Lead
2 months ago
Overview
Life Protect 24/7 is seeking an exceptional Sales Team Lead to join our team. As a Sales Team Lead, you will be responsible for leading a team of 15-20 sales representatives in a remote setting, while working in office. Your team will be responsible for handling inbound calls from customers who have expressed interest in our medical and security alert system.
Key Responsibilities
- Lead a team of sales representatives to achieve sales targets and provide exceptional customer service.
- Develop and implement sales strategies to increase sales revenue and improve customer satisfaction.
- Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.
- Provide coaching and training to sales representatives to enhance their sales skills and knowledge.
- Collaborate with other departments to ensure seamless customer experience.
Requirements
- At least 2 years of experience leading a team in a call center environment.
- At least 1 year of experience leading a remote team.
- Experience in monitoring call quality, call queue, and coaching sales.
- Strong communication skills (verbal, written, and interpersonal).
- A customer-focused approach with adaptability to new situations.
- Ability to multitask, prioritize, and manage time.
- Ability to motivate and engage a sales team.
What We Offer
- Competitive pay.
- Weekly pay.
- Paid training.
- Paid time off.
- Medical, dental, vision, AD&D, and life insurance.
- HSA options.
- 401k with company match.
- Employee development program.
- Employee product discount.
- Beautiful call center workspace.
- Convenient access to walking trails and Norfolk Premium Outlets.