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Sales Team Lead

2 months ago


Norfolk, Virginia, United States Life Protect 247 Full time
Job Description

Overview

Life Protect 24/7 is seeking an exceptional Sales Team Lead to join our team. As a Sales Team Lead, you will be responsible for leading a team of 15-20 sales representatives in a remote setting, while working in office. Your team will be responsible for handling inbound calls from customers who have expressed interest in our medical and security alert system.

Key Responsibilities

  • Lead a team of sales representatives to achieve sales targets and provide exceptional customer service.
  • Develop and implement sales strategies to increase sales revenue and improve customer satisfaction.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.
  • Provide coaching and training to sales representatives to enhance their sales skills and knowledge.
  • Collaborate with other departments to ensure seamless customer experience.

Requirements

  • At least 2 years of experience leading a team in a call center environment.
  • At least 1 year of experience leading a remote team.
  • Experience in monitoring call quality, call queue, and coaching sales.
  • Strong communication skills (verbal, written, and interpersonal).
  • A customer-focused approach with adaptability to new situations.
  • Ability to multitask, prioritize, and manage time.
  • Ability to motivate and engage a sales team.

What We Offer

  • Competitive pay.
  • Weekly pay.
  • Paid training.
  • Paid time off.
  • Medical, dental, vision, AD&D, and life insurance.
  • HSA options.
  • 401k with company match.
  • Employee development program.
  • Employee product discount.
  • Beautiful call center workspace.
  • Convenient access to walking trails and Norfolk Premium Outlets.