Client Services and Rental Associate

2 weeks ago

Rochester, New York, United States BraunAbility Full time
Job Overview:

Position: Sales and Rental Specialist

Compensation Range: $21.80 to $26.50

Are you eager to contribute to a passionate team dedicated to delivering top-notch mobility solutions and services? We offer comprehensive medical benefits, a matching 401K plan, paid time off, and additional perks.

Join our organization and play a crucial role in enhancing the lives of individuals with mobility challenges. Bilingual candidates are encouraged to apply.

IF YOU IDENTIFY WITH THESE QUALITIES: Strong Work Ethic, Mission-Driven, Proactive, Problem Solver, Client-Centric, Empathetic, Multi-tasker, Tech-Savvy.

To thrive in the Sales and Rental Specialist role, you will be a motivated professional with a genuine passion for delivering exceptional customer service while assisting with administration, sales, and operations in a vibrant, fast-paced environment.

Keep Reading IF:

YOU ARE EMPATHETIC AND COMPASSIONATE. You take pride in fostering a welcoming and supportive customer experience, whether in person or over the phone. You approach service with an open mind and a commitment to understanding customer needs. You excel at building rapport and consistently go above and beyond to ensure every customer feels valued and informed about our products and services.

YOU ARE TECH-SAVVY. You embrace the challenge of mastering new systems, even those that require critical thinking. You learn quickly and are proactive in seeking answers when faced with uncertainties.

YOU HAVE A SHARP EYE FOR DETAIL AND ORGANIZATION. You take ownership of diverse responsibilities and thrive in a busy environment that requires both administrative and sales support. Quality and attention to detail are paramount in your work, and you have a proven history of producing accurate reports and documentation.

KEY RESPONSIBILITIES:

Within the first month:
  • Serve as the first point of contact for clients, ensuring a friendly and helpful reception.
  • Begin training on company processes, including financial transactions and documentation.
  • Effectively manage multiple client interactions and communications throughout the day.
Within the first two months and beyond:
  • Act as a liaison for incoming calls, fostering relationships and introducing new products to clients.
  • Ensure all client accounts are current and accurate.
  • Conduct outreach to collect outstanding receivables as necessary.
  • Support sales staff with various tasks to enhance productivity.
Within the first three months and ongoing:
  • Gain a comprehensive understanding of store operations and provide thorough support to the team.
  • Take on additional administrative projects as assigned by management.
  • Continue to build and maintain strong relationships with both prospective and existing clients.
  • Assist with rental and sales processes for mobility equipment.
Qualifications:
  • High School diploma or GED and a valid driver's license are required.
  • A minimum of 3 years of demonstrated customer service experience in a fast-paced environment; experience in a medical office is a plus.
  • Experience with maintaining and updating CRM systems.
  • Basic to intermediate proficiency in MS Word and Excel is preferred.
  • Familiarity with standard office record-keeping practices, including cash handling and receipts.
  • Ability to engage and connect with clients through exceptional service, driving the sales process forward.
  • Experience in inventory management and ordering procedures is advantageous.
  • Bilingual skills are a plus.
BraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Car Rental Service Associate

    2 weeks ago

    Rochester, New York, United States EDS Service Solutions Full time

    EDS Service Solutions is seeking Car Rental Service AssociatesIdeal candidates will be friendly, approachable, and energeticKey Responsibilities: Deliver exceptional customer service by overseeing the rental and return processes, adhering to company policies and guidelines.Greet each customer warmly and professionally.Maintain a polished appearance and...

  • Car Rental Service Representative

    2 weeks ago

    Rochester, New York, United States EDS Service Solutions Full time

    EDS Service Solutions is seeking Car Rental Return AgentsIdeal candidates will be friendly, engaging, and energeticKey Responsibilities: Deliver exceptional customer service by overseeing the rental (and occasionally return) process, adhering to established policies and procedures.Greet each customer warmly and professionally.Maintain a polished appearance,...

  • Rental Car Detailer

    3 days ago

    Rochester, New York, United States ABM Full time

    Job Summary:The Rental Car Detailer position provides the cleaning and upkeep of rental cars. This role is responsible for ensuring the vehicles are in excellent condition for our clients.Key Responsibilities:Cleans and maintains rental cars by vacuuming, cleaning windows, wiping down interior, and utilizing air freshener.Follows procedures for the use of...

  • Client Services Coordinator

    2 weeks ago

    Rochester, New York, United States Coordinated Care Services, Inc. Full time

    Organization: Coordinated Care Services, Inc.Location: Not specifiedJob Title: Front Desk ReceptionistA Brief Job Description:Duties and Responsibilities:Authenticate client insurance details; secure electronic signatures from clients upon their arrival, confirm no alterations in insurance, address, phone number, etc., since their previous visit; document...

  • Rental Car Detailer

    1 day ago

    Rochester, New York, United States ABM Industries Full time

    About the Role:As a Car Cleaner at ABM Industries, you will be responsible for providing exceptional cleaning services to rental cars. Your primary duties will include:Performing thorough vehicle cleaning services in a car rental facilityRefueling and cleaning the interior of rental cars to ensure they are in pristine conditionInspecting cars for any damage,...

  • Client Services Coordinator

    1 week ago

    Rochester, New York, United States Coordinated Care Services, Inc. Full time

    Organization: Coordinated Care Services, Inc.Location: Not specifiedJob Title: Front Desk ReceptionistA Brief Job Description:Duties and Responsibilities:Confirm client insurance details; secure electronic signatures from clients upon their arrival, ensuring there are no changes in insurance, address, or contact information since their last visit; accurately...

  • Client Support Specialist

    3 days ago

    Rochester, New York, United States Catholic Charities Family and Community Services Full time

    About the RoleCatholic Charities Family and Community Services is seeking a highly skilled and compassionate Client Support Specialist to join our team. As a Client Support Specialist, you will play a vital role in providing non-medical, in-home support services to our program participants and support to our office staff and case managers.Key...

  • Client Service Associate

    1 day ago

    Rochester, New York, United States TransPerfect Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Client Service Associate to join our team at TransPerfect. As a Client Service Associate, you will be responsible for serving as the first point of contact for our clients, managing and coordinating the completion of all language projects, and ensuring that our clients receive exceptional...

  • Client Support Specialist

    3 hours ago

    Rochester, New York, United States Catholic Charities Family and Community Services Full time

    About the RoleCatholic Charities Family and Community Services is seeking a highly skilled and compassionate Client Support Specialist to join our team. As a Client Support Specialist, you will play a vital role in providing non-medical, in-home support services to our program participants and support to our office staff and case managers.Key...

  • Client Services Coordinator

    2 weeks ago

    Rochester, New York, United States Coordinated Care Services, Inc. Full time

    Organization: Coordinated Care Services, Inc.Location: Not specifiedJob Title: Front Desk ReceptionistA Brief Job Description:Duties and Responsibilities:Authenticate client insurance details; secure electronic signatures from clients upon their arrival, ensuring no modifications in insurance, address, or contact information since their previous visit;...

  • Client Services Coordinator

    5 days ago

    Rochester, New York, United States East House Full time

    About the RoleEast House is seeking a highly skilled and compassionate Service Coordinator to join our team. As a Service Coordinator, you will play a vital role in supporting individuals recovering from mental illness, chemical dependency, and/or co-occurring conditions.Key ResponsibilitiesClient Services: Develop and implement individualized service plans...

  • Client Relations Associate

    2 weeks ago

    Rochester, New York, United States Thrive Pet Healthcare Full time

    Join Our Team at Thrive Pet Healthcare!Thrive Pet Healthcare is seeking a dedicated full-time Client Service Representative to enhance our dynamic team.What We Offer:We provide an exceptional benefits package that includes:- 401k with employer contributions- Paid continuing education opportunities- Support for student loans- Mental health and family support...

  • Customer Service Representative

    5 days ago

    Rochester, New York, United States BraunAbility Full time

    Job Title: Sales and Rental CoordinatorWe are seeking a highly motivated and customer-focused Sales and Rental Coordinator to join our team at BraunAbility. As a Sales and Rental Coordinator, you will be responsible for providing exceptional customer service, supporting sales and operations, and ensuring a seamless experience for our clients.Key...

  • Client Service Representative

    2 days ago

    Rochester, New York, United States NurseCore Full time

    Job OverviewNurseCore is seeking a highly skilled Client Service Specialist to join our team in the Rochester home care and healthcare staffing office.Key ResponsibilitiesManage a group of patients, ensuring their safety and well-being in their homes with adequate staff and effective nursing personnel.Coordinate home care and staffing referrals, including...

  • Client Services Representative

    2 weeks ago

    Rochester, New York, United States ButlerTill Full time

    Butler/Till is a results-oriented marketing agency dedicated to providing deeply collaborative client experiences, innovative technology solutions, and exceptional partnerships. As a proud independent, women-owned and led organization, we are committed to a purpose-driven approach, our B-Corp certification, and our unique structure as a fully employee-owned...

  • Client Relations Specialist

    1 week ago

    Rochester, New York, United States EMCOR Government Services Full time

    Position Overview:The primary duties of this role encompass: client interaction, operational planning, service dispatching, utilization of company software systems, and additional responsibilities as outlined below. It is essential to ensure that all assigned tasks are organized, executed safely, and completed promptly.Key Responsibilities:Execute the...

  • Client Support Specialist

    1 week ago

    Rochester, New York, United States EMCOR Government Services Full time

    Position Overview:The primary duties of this role encompass: client interaction, logistical planning, dispatch operations, utilization of company software systems, and additional responsibilities as outlined below. It is essential to ensure that all assigned tasks are methodically organized, executed safely, and completed promptly.Key...

  • Client Support Specialist

    2 days ago

    Rochester, New York, United States Catholic Charities Family Community Services Full time

    Job SummaryCatholic Charities Family Community Services is seeking a skilled Client Support Specialist to provide non-medical, in-home support services to program participants and support to office staff and case managers.Key ResponsibilitiesProvide housekeeping or shopping services to clients, including making and changing beds, dusting, vacuuming, light...

  • Client Support Specialist

    2 weeks ago

    Rochester, New York, United States EMCOR Government Services Full time

    Position Overview:The key functions of this role encompass: engaging with customers, organizing service requests, utilizing company software platforms, and executing various responsibilities as detailed below. It is essential to ensure that all assigned tasks are structured, conducted safely, and finalized promptly.Core Responsibilities:Execute the following...

  • Client Support Specialist I

    1 week ago

    Rochester, New York, United States Keter Environmental Services Full time

    About UsKeter Environmental Services is a leading managed service provider in the waste management sector. We specialize in delivering comprehensive outsourced waste management solutions for businesses with extensive operational footprints.Our Mission:We are dedicated to offering unparalleled waste and recycling management services through exceptional...