Telecom Software Quality Assurance Specialist

6 days ago


Austin, Texas, United States Jnd Corp Full time

Job Title: Telecom Software Tester 4

Job Summary:

We are seeking a highly skilled Telecom Software Tester 4 to join our team at JND Corp. As a Telecom Software Tester 4, you will be responsible for ensuring the quality and reliability of our software products.

Key Responsibilities:

  • Identify potential problems and risks, and develop a risk management program to mitigate them.
  • Recruit and manage a user pool for ongoing and upcoming projects, providing on-site training as needed.
  • Ensure proper device setup for user trials and monitor issues registered during the trial period, ensuring fixes are provided before market launch.
  • Analyze user data to identify issue trends and user patterns in pre-launch devices.
  • Create periodic project status reports and final reports upon project completion.
  • Monitor and control projects based on business objectives and key performance indicators.
  • Conduct pre/post surveys for user trials and in-depth analyses on user behaviors related to specific product features.
  • Coordinate with cross-functional teams to align carrier and manufacturing schedules with user trial schedules.
  • Determine courses of action for task completion with minimal guidance.
  • Gather and analyze data, prepare presentations, and plan/prioritize multiple work assignments.
  • Communicate professionally with internal/external users to maintain positive relationships and strengthen the user pool.
  • Solve complex problems creatively, drawing from learned concepts.
  • Contribute to the development of concepts and techniques, completing complex tasks efficiently and effectively.
  • Work on complex assignments requiring judgment and initiative, determining methods and procedures for new assignments.
  • Mentor or coach team members as needed.

Qualifications:

  • Bachelor's degree in Engineering, Information systems, Industrial Engineering, Consumer Behavior, Business Administration, Analytics or related field.
  • 0-2 years' experience in the telecommunications industry.
  • Strong communication skills for demonstrations and end-user training.
  • Proficient in Korean and English (both verbal and written); additional language skills are a plus.
  • Ability to perform root cause analysis, decision analysis, and process mapping.
  • Demonstrated English language competence in written and oral communication for internal and external audiences.
  • Working knowledge of Android, iOS, and Windows platforms.
  • Develop and maintain excellent working relationships with colleagues at all levels within the organization.
  • Possess a high degree of technical aptitude in software testing principles.
  • Understand relevant technologies in the current and evolving marketplace.
  • Passionate about learning and staying informed about emerging technologies.
  • Have an in-depth understanding of how technology impacts cultural and societal development.


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