Commercial Banking Assistant

2 weeks ago


Mandeville, Louisiana, United States Resource Bank Full time
Job Summary:

This role reports to the assigned Commercial Banking Officer and is responsible for assisting with and/or managing the loan and deposit portfolios developed by the officer. The Commercial Banking Assistant provides administrative support and customer service to the Commercial Banking customer base.

Key Responsibilities:
  • Maintain customer confidentiality at all times.
  • Manage customer portfolios, depending on position level.
  • Provide departmental coverage as it relates to phone and walk-in clients to assist with banking and loan needs.
  • Manage daily overdrafts for the office and make recommendations to the officer for disposition.
  • Release holds on funds, allowing customer access to immediate availability.
  • Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
  • Run credit reports.
  • Provide administrative support as directed by the officer.
  • Ensure loan files and loan documents are complete and accurate according to policy.
  • Prepare loan vouchers and supporting documentation to present loan package for approval.
  • Analyze and make recommendations for lending below certain amounts.
  • Use independent judgment and decision making in carrying out the essential functions of the position.
  • Sign official checks, if necessary.
  • Assist with or handle the preparation of all materials needed to initiate lending transactions.
  • Assist with or handle account openings and special services needed by customers.
  • Order inspections for construction or development projects from approved vendors.
  • Complete and retain all compliance-related documents, especially as related to flood, RESPA, HMDA, and all other regulatory requirements.
  • Investigate electronic banking issues and provide assistance, if possible, or refer to the appropriate bank personnel for correction.
  • Assist the officer in the monitoring of matured and past due loans.
  • Contact clients with maturing CDs to ensure retention.
  • May attend loan closings to represent Resource Bank.
  • Responsible for marketing Resource Bank in the public arena through personal and professional contacts.
  • May serve as liaison between customer and hired professionals regarding confidential customer banking information, depending on position level.
  • Perform other duties necessary to make the Commercial Banking Department run successfully.
Requirements:
  • High school diploma or GED required; preference given to a four-year college degree in business.
  • Previous banking experience in Retail Banking, Private Banking, Loan Administration, or Commercial Lending.

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