Healthcare Provider Account Manager
3 weeks ago
Job Summary:
We are seeking a skilled Key Account Manager to drive growth and account retention for our healthcare provider clients. The ideal candidate will have a strong background in business-to-business sales and a proven track record of delivering exceptional client service.
Responsibilities:
- Identify and pursue new sales opportunities within existing medical group or network accounts.
- Develop and maintain strong relationships with key account personnel at multiple levels of the medical group or network.
- Manage accounts through ongoing business reviews of service, logistics, and supplies to identify customer needs.
- Participate in developing business plans and value propositions to increase volume and profitability in assigned key medical group or network accounts.
- Educate key medical group or network account personnel on all processes and procedures, including the test order process.
- Implement fee increases or price changes, and enforce contract compliance.
- Provide immediate support for less complex service issues, and refer to appropriate resources for more complex issues.
- Maintain current knowledge of all connectivity products and new tests.
- Ensure compliance with company policies and government regulations.
Requirements:
- 3+ years of business-to-business sales experience.
- Knowledge: Track record of everyday excellence in client service delivery.
- Bachelor's Degree.
- Valid driver's license and ability to travel in regional market.
Equal Opportunity Employer:
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire, and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law.
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