Account Manager
1 month ago
At Interstate Building MTC, Inc., we're seeking a highly motivated and organized Account Manager to join our team. As a key member of our operations team, you will be responsible for managing daily activities at multiple account sites, ensuring the highest degree of customer satisfaction.
Key responsibilities include:
- Managing daily activities at multiple account sites
- Planning, organizing, and directing team members to ensure customer satisfaction
- Submitting and approving payroll hours
- Responsible for the breakout pay hours according to team position
- Responsible for the training, hiring, disciplining, and firing of employees
- Conducting continual training for staff
- Certifying employees on equipment
- Conducting scorecard walks, building inspections, and creating reports
- Communicating building information and appearance to upper management
- Maintaining supplies and inventory
- Enforcing all safety rules, procedures, and precautions
- Knowledge of OSHA and safety standards and ensuring all requirements are met
- Ensuring the proper maintenance of all equipment; making arrangements for repair and/or replacement of used and damaged equipment
Requirements:
- Ability to anticipate customer needs, change goals and direction quickly, and multitask
- Proven experience supervising departments of 15+ employees
- Ability to maintain a budget
- Capable of using independent judgment/solid decision-making skills ability
- Proven experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization
- Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases)
- Demonstrated excellent written and verbal communication skills
- Proven job reliability, diligence, dedication, and attention to detail
- Must be flexible with working nights, weekends, and holidays
- Must have a valid Driver's License
- A minimum of 4 years of experience in all aspects of janitorial services at large
- At least 2 years of supervisory experience
Physical Requirements:
- Must be able to lift up to 50lbs independently and ability to bend
- Extensive standing and walking
Interstate Building MTC, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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