Strategic Account Manager

4 days ago

Harrisburg, Pennsylvania, United States HP Full time
Job Summary

This role is responsible for driving long-term revenue growth for the organization by focusing on large strategic deals. The ideal candidate will proactively seek expansion opportunities within existing accounts and guide a team of account managers in selling techniques and performance metrics.

The successful candidate must be based in either Pennsylvania or New Jersey and have a strong understanding of the organization's offerings.

Key Responsibilities
  • Develops account plans and long-term sales pipeline focusing on larger deals, portfolio management, and selling the organization's offerings.
  • Identifies and navigates complex customer requirements, aligning them with the organization's capabilities, and makes strategic decisions on the most suitable direct/indirect supply chain options.
  • Builds and maintains strong relationships with high-level clients, gaining a deep understanding of their unique business needs.
  • Directs and coordinates all activities on accounts; advocates for client needs in negotiating solution sales and troubleshooting delivery issues.
  • Develops and executes sales strategies, territory account plans, and market penetration strategies to drive revenue growth and expand market share.
  • Analyzes and interprets key performance indicators (KPIs) and market trends to provide insights and recommendations to the senior management for optimizing sales performance.
  • Engages strategically with partners to improve win rates on selective deals; consistently exceeds and manages quarterly, half-yearly, and yearly sales quotas.
  • Leads and oversees high-stakes contract negotiations with major clients, ensuring contract terms and renewals are strategically aligned with the company's long-term goals and profitability objectives.
  • Conducts regular strategic business reviews with key clients, assessing their long-term goals, gathering feedback, and proactively identifying areas for improvement and growth to shape the company's future direction.
Requirements
  • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
  • Typically has 10+ years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field.
Preferred Certifications
  • Certified Technology Sales Professional (CTSP)
Knowledge & Skills
  • Business Development
  • Business To Business
  • Cash Handling
  • Cash Register
  • Cold Calling
  • Conflict Resolution
  • Customer Relationship Management
  • Inside Sales
  • Marketing
  • Merchandising
  • Outside Sales
  • Product Knowledge
  • Sales Development
  • Sales Management
  • Sales Process
  • Sales Prospecting
  • Sales Territory Management
  • Salesforce
  • Selling Techniques
  • Upselling
  • Cross-Org Skills
  • Effective Communication
  • Results Orientation
  • Learning Agility
  • Digital Fluency
  • Customer Centricity
Impact & Scope
  • Impacts large functions and leads large, cross-division functional teams or projects.
Complexity
  • Provides highly innovative solutions to complex problems within established policy.
Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Benefits

HP offers a comprehensive benefits package for this position, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • Additional flexible paid vacation and sick leave

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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