Front Desk Hospitality Agent

4 weeks ago


Miami, Florida, United States Pyramid Global Hospitality Full time

Role Overview

As a Front Desk Hospitality Agent at Pyramid Global Hospitality, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Key Responsibilities

  • Process guest check-ins and check-outs efficiently and accurately
  • Issue room keys and provide guests with information about hotel amenities and services
  • Resolve guest requests and concerns in a professional and courteous manner
  • Process guest bills and collect payments in compliance with cash handling and accounting policies

Requirements

  • Previous experience in the hotel industry is required
  • Bilingual skills are a plus

About Us

Pyramid Global Hospitality is a leading hospitality company that operates a portfolio of award-winning, premium-brand hotels in vibrant cities around the world. We are committed to providing exceptional guest experiences and creating a supportive and inclusive work environment for our employees.



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