Overnight Intake Coordinator

2 days ago

Washington, Washington, D.C., United States NES Associates Full time
Job Title: Overnight Intake Specialist

GDIT is seeking an experienced Intake Specialist to support a government agency in receiving case referrals and performing intake and placement for eligible program participants.

Responsibilities:
  • Respond to emergency hot-line calls and manage an e-mail based resource inbox
  • Analyze complex requests regarding vulnerable populations to determine the most appropriate level of care
  • Makes initial determinations/assessments on placement and informs the appropriate agency
  • Documents and refers to appropriate person(s)
  • Maintains confidential files and other related records of cases
  • Prepares shift reports on significant issues and briefs next shift staffer on outstanding cases
  • Coordinates and provides status updates on placements for the life cycle of the case intake process
  • Responsible for input and verification of data for each case
  • Reviews source documents for accuracy of input data using a system of quality assurance
  • May be responsible for the integrity of certain database information
  • Investigates questionable data and takes corrective action when necessary
  • Performs other administrative duties as needed
Requirements:
  • Bachelor's Degree in Social Work, Sociology, Psychology, or a related discipline preferred
  • 2 years of relevant experience with a BA/BS degree; 4 years of experience with an AA/AS degree
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Strong organizational skills and expert user of MS Excel
  • Ability to work in a fast-paced, high-volume environment
Attributes for Success:
  • Experience working with immigrant, refugee, and underserved populations is preferred
  • Bilingual Spanish/English a plus
Additional Requirements:
  • Requires flexibility to work evenings and weekends as needed
  • Requires Public Trust or the ability to obtain one

The likely hourly rate for this position is between $23.70 - $32.06. This is not a guarantee of compensation or salary, but rather a range based on experience, geographic location, and contractual requirements.

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Telecommuting Options: Hybrid

Work Location: USA DC Washington

Additional Work Locations: Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.

To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave.

To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community.

Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber, and application development.

Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day.

We create opportunities for our people to lead and learn simultaneously.

From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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