Event Supervisor

1 week ago


Fort Wayne, Indiana, United States Memorial Coliseum Full time
Job Summary

We are seeking a highly organized and detail-oriented Event Supervisor to join our team at the Memorial Coliseum. As an Event Supervisor, you will be responsible for overseeing events at the Coliseum and Expo Center, ensuring that all activities run smoothly and efficiently.

Key Responsibilities
  • Oversee activities with promoters, exhibitors, vendors, and other external and internal departments for all tradeshows and consumer events.
  • Assist Event Managers with developing detailed room diagrams/event info sheets for each event in accordance with applicable building fire codes and distribute them to venue departments for implementation.
  • Assist with event billing, including space/equipment rental charges and other building services.
  • Work an irregular schedule as required to ensure proper supervision of events and activities and act as Manager on Duty during assigned events.
  • Conduct tours of spaces and consult with prospective rental clients to maximize building usage and revenues.
  • Assist the Operations department with room and tradeshow setups as needed.
  • Communicate with various departmental staff members as necessary for the successful execution of events.
  • Utilize computer technology for customer relationships and event management.
  • Ensure all rented and auxiliary spaces are ready when clients arrive to set up or move in.
  • Place/remove event signage and crowd control barriers as necessary.
  • Assist the Vice President of Operations, Assistant Operations Manager, and Facilities Manager with the supervision of custodial, maintenance, contract services, and other staff for the production and implementation of events as needed.
  • Ensure that promoters/clients follow applicable laws, regulations, and procedures for the normal and safe operation of the venue.
  • Participate in assigned operational meetings with Allen County War Memorial Coliseum and Expo Center staff.
  • Assist the Senior Event Manager with data collection for annual rate sheet updates.
  • Ensure appropriate post-event reports are submitted following the conclusion of all events.
  • Assist with creating and scheduling digital signage for guest wayfinding.
  • Assist Event Managers with event advances as necessary.
Requirements
  • Associate's Degree or certification from a program of comparable length, or equivalent experience.
  • At least one year of relevant work experience in event planning/coordination, logistics, or venue operations.
  • Preferably have experience with Momentus event management software, DataCad drafting software, and Daktronics Venus Control Suite.
  • Demonstrate an outgoing, articulate personality with well-developed communication skills to interact with guests, clients, and vendors regularly.
  • Possess verbal communication skills, including consulting with clients, planning operations with staff, and resolving complaints from guests in person and/or on the telephone.
  • Possess written communication skills, including composing detailed notes and documentation.
  • Preferably have specialized training and/or work experience with computer-aided drafting programs.
  • Proficient with Microsoft Office 365 and its programs, including Word, Excel, SharePoint, etc.
  • Demonstrate advanced computer proficiency and the ability to learn new systems and programs quickly.
  • Ability to process and implement complex instructions with superior attention to detail and consideration of short-term and long-term impacts.
  • Valid Indiana Driver's License to perform field work and/or operate county-owned vehicles required.
  • Ownership or use of a private vehicle for business purposes.
  • Ability to work mornings, nights, weekends, and holidays as directed for events.
  • Ability to make appropriate decisions in stressful/emergency situations and provide necessary guidance to building staff, promoters/clients, and guests.
  • Experience operating forklifts, high lifts, and other equipment, and the ability to achieve forklift certification within 90 days of employment.


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