Ticket Operations Supervisor
2 months ago
The Credit Union of Texas Event Center is seeking a highly skilled and experienced Ticket Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of the box office, ensuring seamless event execution, and providing exceptional customer service to our patrons.
Key Responsibilities- Supervise and Coordinate Box Office Operations: Oversee the daily activities of the box office, including ticket sales, customer service, and cash handling.
- Manage Event Execution: Coordinate with event promoters, vendors, and staff to ensure successful event execution, including setup, ticketing, and tear-down.
- Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues, and provide excellent service to our patrons.
- Manage Financial Reporting: Prepare and review financial reports, including ticket sales, revenue, and expenses.
- Develop and Implement Procedures: Create and maintain procedures for box office operations, including ticketing, customer service, and cash handling.
- Train and Develop Staff: Provide training and development opportunities for box office staff, including ticketing software, customer service, and cash handling.
- Education and Experience: High school diploma or equivalent, plus three years of relevant work experience in ticketing, customer service, or a related field.
- Knowledge and Skills: Broad knowledge of ticketing software, customer service principles, and financial reporting procedures. Ability to work in a fast-paced environment, provide excellent customer service, and manage multiple tasks and priorities.
- Special Requirements: Valid Texas driver's license and ability to work a flexible schedule, including evenings, weekends, and holidays.
The Ticket Operations Supervisor will work in a standard office environment, with occasional exposure to loud noises and fast-paced environments. Ability to sit or stand for long periods, walk, lift, carry, push/pull as needed, and operate a city or personal vehicle for business purposes.
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Ticket Operations Supervisor
2 weeks ago
Fort Wayne, Indiana, United States Credit Union of Texas Event Center Full timeJob Title: Ticket Operations SupervisorAre you a detail-oriented and organized individual with excellent communication skills? Do you have experience in ticketing operations and customer service? We are seeking a Ticket Operations Supervisor to join our team at the Credit Union of Texas Event Center.Job Summary:The Ticket Operations Supervisor is responsible...
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Ticket Operations Supervisor
1 month ago
Fort Wayne, Indiana, United States Credit Union of Texas Event Center Full timeJob Title: Ticket Operations SupervisorAre you a detail-oriented and organized individual with excellent communication skills? Do you have experience in ticketing and customer service? We are seeking a Ticket Operations Supervisor to join our team at the Credit Union of Texas Event Center.Job Summary:The Ticket Operations Supervisor is responsible for...
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Box Office Operations Manager
2 months ago
Fort Wayne, Indiana, United States Credit Union of Texas Event Center Full timePosition OverviewThe Box Office Operations Manager is responsible for overseeing the ticketing operations at the Credit Union of Texas Event Center. This role is essential in delivering exceptional customer service, training and managing personnel, resolving operational challenges, and administering the ticketing software. Collaboration with the Director of...
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Box Office Operations Manager
2 months ago
Fort Wayne, Indiana, United States Credit Union of Texas Event Center Full timePosition OverviewThe Box Office Operations Manager is responsible for overseeing the ticketing operations at the Credit Union of Texas Event Center. This role is essential in ensuring exceptional customer service, training and managing personnel, addressing issues, and administering the ticketing system. Collaboration with the Director of Booking and venue...
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Field Operations Supervisor
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