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Area Operations Supervisor
2 months ago
The Regional Operations Manager plays a crucial role in steering the operational success of the organization. This position is designed for a strategic leader who will oversee the development and performance of various operational teams, ensuring alignment with the company's objectives.
Key Responsibilities:
- Manage and guide all operational teams within the region.
- Focus on nurturing and developing team leaders to enhance their capabilities.
- Consistently monitor and ensure that performance standards are met.
- Oversee operations to fulfill and exceed customer expectations.
- Evaluate the efficiency, quality, and cost-effectiveness of departmental functions.
- Provide regular performance reports to senior management.
- Drive business growth and expand the operational portfolio.
- Engage in strategic planning alongside the executive team.
- Facilitate problem-solving initiatives and growth strategies across the organization.
- Conduct regular team meetings to foster communication and collaboration.
- Empower team members to resolve issues effectively.
Qualifications:
Experience and Education:
- High School diploma or equivalent required.
- Bachelor's Degree in logistics or a related field is essential.
- Proficiency in various TMS/CRM platforms is preferred.
- Strong skills in Google Drive and Microsoft Office, including advanced functions.
- A minimum of 5 years in logistics or transportation with a focus on business development.
- Progressive professional experience is necessary.
- Experience in freight brokerage or account management is advantageous.
- Background in transportation operations is preferred.
- A developed network of clients or business contacts is a plus.
Skills and Attributes:
- Exceptional written and verbal communication abilities.
- Capacity to thrive in a dynamic, fast-paced environment.
- Strong organizational skills and attention to detail.
- Ability to maintain a positive and professional demeanor.
- Integrity and ethical standards are paramount.
- Excellent problem-solving and time management capabilities.
- Dependable work ethic and reliability.
- Flexibility to work varied hours as needed.
- Familiarity with DOT and FMCSA regulations is beneficial.
Working Environment:
This role is primarily based in an office setting, with occasional outdoor engagements for company events. The work schedule may include evenings, weekends, and holidays as required by business needs. The environment is generally controlled, but may involve exposure to varying temperatures during outdoor activities. Noise levels may range from moderate to loud.