Client Success Specialist

7 days ago


Brookfield, Wisconsin, United States Impact Networking Full time

About the Role

Impact Networking is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our products and services.

Key Responsibilities

  • Serve as the primary point of contact for clients, providing technical guidance, support, and solutions that align with their business objectives.
  • Own the onboarding and lifecycle of multiple clients, understanding their technical environments and requirements, and providing recommendations for products and services that meet their needs.
  • Lead internal and client-facing onboarding project meetings for assigned clients, creating and reviewing Executive Summary recommendations, and performing Period Business Reviews (PBRs).
  • Collaborate with sales and engineering teams to develop proposals, quotes, and project plans for clients, and keep up-to-date with industry trends and best practices.

Requirements

  • Previous experience in client-facing technology roles, such as Technical Account Management, Client Relationship Manager, Customer Success Manager, Sales Engineer, Service Delivery Manager, Network Engineer, or Systems Engineer.
  • Experience with a Microsoft Partner organization and a Managed Services organization.
  • General IT knowledge, including Microsoft suite of products, Email Security, Cybersecurity, Ticketing Systems, and product stack or similar technologies.
  • Excellent verbal and written communication skills, ability to work independently or as part of a team, and time management and multitasking skills.

What We Offer

  • 20 days of PTO, 12+ paid holidays, Flexible Sick Day Policy, Paid Parental Leave, Comprehensive Health, Disability Life, Dental and Vision Plans, 401(K) discretionary match & retirement plans, and Continued education reimbursement.

About Impact Networking

Impact Networking is a nationally ranked Best and Brightest Workplace, dedicated to providing World Class Service across many industries. We are committed to building strong relationships with our clients and delivering effective solutions to drive their IT initiatives forward.



  • Brookfield, Wisconsin, United States Massage Envy Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Success Specialist to join our team at Massage Envy Bluemound. As a Guest Success Specialist, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.Key ResponsibilitiesProvide outstanding customer service...


  • Brookfield, Wisconsin, United States Massage Envy Full time

    About UsAt Massage Envy, we're dedicated to helping our clients achieve their wellness goals. As a team, we're committed to delivering an exceptional experience and growing our member base to help more people on their wellness journey.Perks & BenefitsCompetitive base pay plus bonuses and commissionsEmployer-paid healthcare including medical, dental, and...


  • Brookfield, Wisconsin, United States Precoa Full time

    About the RoleAs a Client Relations Specialist, you will have access to quality leads that empower you to achieve your financial aspirations. Without a robust pipeline of qualified prospects and community ties, reaching these goals can be challenging.Imagine the possibilities with a committed team backing your efforts through:Qualified leadsAppointment...


  • Brookfield, Wisconsin, United States Over The Moon Full time

    Job OverviewWe are thrilled to announce a fantastic opportunity for a dedicated Client Support Specialist to become a vital part of our team at Over The Moon. If you possess a passion for assisting others, excellent communication abilities, and a knack for resolving issues, this role is tailored for you.As a Client Support Specialist, your primary...


  • Brookfield, Wisconsin, United States Old Republic Surety CO Full time

    Are you ready to become an integral part of a dynamic team that values both productivity and a relaxed work atmosphere? Old Republic Surety Company is on the lookout for a Client Relations Specialist to join our Agency Support Team. In this role, you will find not only a competitive compensation package but also a culture that harmonizes high energy with a...


  • Brookfield, Wisconsin, United States Extension, Inc Full time

    Position OverviewExtension, Inc. is currently seeking a Client Support Specialist for a Direct Hire opportunity within our organization.Key ResponsibilitiesIn this role, you will be tasked with handling a significant volume of customer inquiries, processing purchase orders through our ERP system, identifying discrepancies in orders, and conducting research...


  • Brookfield, Wisconsin, United States U.S. Bancorp Full time

    Position OverviewWe are looking for a dedicated Customer Service Support Associate to join our dynamic Servicing Department. In this role, you will play a crucial part in ensuring customer satisfaction through effective communication and problem-solving.Key ResponsibilitiesManage incoming calls and provide exceptional support to our clients.Address and...


  • Brookfield, Wisconsin, United States BetaNXT Inc Full time

    Job OverviewPosition Summary:The Account Manager serves as the primary liaison between BetaNXT and its clientele. This role is pivotal in managing client accounts, delivering exceptional service, and identifying avenues for growth to enhance revenue, retention, and upselling opportunities. The Account Manager develops a profound understanding of clients'...


  • Brookfield, Wisconsin, United States BetaNXT Inc Full time

    Job OverviewPosition Summary:The Client Relationship Manager serves as the primary liaison between BetaNXT and its clients. This role is pivotal in managing client accounts, delivering exceptional service, and identifying opportunities for growth to enhance revenue, ensure client retention, and promote upselling. The Client Relationship Manager fosters deep...


  • Brookfield, Wisconsin, United States Trillium Staffing Full time

    Our client in Wisconsin is seeking a skilled Mechanical Assembly Specialist to join their team. The ideal candidate will have experience in assembling larger items or working on vehicles, and will be able to climb ladders or use a lift. While training will be provided, the successful candidate will need to have a strong background in assembly and mechanical...


  • Brookfield, Wisconsin, United States BetaNXT Inc Full time

    Job OverviewPosition Summary:The Client Relationship Manager serves as the primary liaison between BetaNXT Inc and its clientele. This role is pivotal in managing client accounts, ensuring exceptional service delivery, and uncovering avenues for revenue enhancement, client retention, and upselling opportunities. The individual in this position will cultivate...


  • Brookfield, Wisconsin, United States Annex Wealth Management LLC Full time

    Join Our Dynamic Team at Annex Wealth ManagementAnnex Wealth Management is a premier, privately owned advisory and wealth management firm dedicated to serving individuals, families, and businesses with a fiduciary standard.Our collaborative approach ensures that clients benefit from the expertise of a team of seasoned professionals with significant...


  • Brookfield, Wisconsin, United States SSR Total IT Full time

    About SSR Total IT:SSR Total IT stands as a premier Managed Service Provider (MSP) within the Milwaukee metropolitan area, committed to offering innovative IT solutions tailored to a wide range of clients. Our extensive IT services encompass infrastructure management, cloud computing, cybersecurity, and technical support. We are dedicated to excellence and...


  • Brookfield, Wisconsin, United States Perspire Sauna Studio of Brookfield Full time

    Position OverviewCompensation and Benefits:Performance-based bonusesAttractive salary packageAccess to wellness programsAre you enthusiastic about promoting health and wellness? Do you possess a natural charisma and confidence? If so, we invite you to become a part of our member service team at our premium sauna studio. We seek motivated, confident, and...


  • Brookfield, Wisconsin, United States Procom Full time

    Position Overview:The organization is seeking a Financial Reporting Specialist to fulfill a temporary role. This position will focus on providing expert cash management guidance and support to banking partners and their clientele.Role Summary:The Financial Reporting Specialist will be responsible for business growth, structuring financial deals, nurturing...


  • Brookfield, Wisconsin, United States GBS - Global Full time

    IntroductionExplore a realm of opportunities at Gallagher Benefit Services, where you can influence the future of workplaces across various sectors. As a vital member of our organization, you will be the catalyst for positive transformation, assisting clients in creating environments where their workforce can excel. Seize the chance to make a difference,...


  • Brookfield, Wisconsin, United States Sikich Full time

    Vice President of Client Growth What to anticipate when you become part of the Sikich team At Sikich, our team members share a common goal while also contributing to a diverse and vibrant culture. Our collective desire for professional growth and a unified purpose drives our success. We believe that by embracing diverse viewpoints, challenging conventional...


  • Brookfield, Wisconsin, United States Old Republic Risk Management Inc Full time

    Position at Old Republic Risk Management Old Republic Risk Management (ORRM) is currently on the lookout for a Claims Support Specialist to become a vital part of our Claims Services Team. ORRM specializes in providing primary casualty insurance solutions tailored for corporate and group clients with intricate risk profiles. As a trailblazer in the...


  • Brookfield, Wisconsin, United States PetSuites Full time

    About the RoleWe are seeking a highly skilled and compassionate Animal Care Specialist to join our team at PetSuites. As an Animal Care Specialist, you will play a critical role in ensuring the health, safety, and well-being of our furry guests.Key ResponsibilitiesGuest Care: Ensure that each guest receives respectful and dignified treatment, including...

  • Waxing Specialist

    2 weeks ago


    Brookfield, Wisconsin, United States European Wax Center Full time

    Exciting Opportunity at European Wax CenterJoin a dynamic and growing beauty brand as a Waxing Specialist. At European Wax Center, you will have the chance to contribute to a new location, helping clients feel their best every day. This role requires a compassionate individual who is passionate about beauty and dedicated to their craft. We provide extensive...