Client Relations Specialist

2 weeks ago


Houston, Texas, United States Ken Quach - State Farm Agency Full time
Position Overview

Ken Quach - State Farm Agency is in search of a Client Relations Specialist. Previous experience in the insurance sector is not a prerequisite, as comprehensive training will be provided to the suitable candidate who demonstrates a positive demeanor.

The main focus of this role is to provide outstanding customer support to clients throughout the claims journey. The perfect candidate will possess a professional demeanor, an engaging personality, proficient computer skills, and a genuine enthusiasm for helping others.

Key Responsibilities:

  • Providing exceptional client experiences
  • Recognizing opportunities to improve client satisfaction
  • Fostering relationships through a personalized approach
  • Supporting clients with claims and resolving issues

What We Offer:

  • Attractive salary with performance-based bonuses
  • Paid time off
  • Valuable professional experience
  • Opportunities for career growth and advancement

Ideal Candidate Qualifications:

  • Willingness to obtain a Property and Casualty insurance license
  • Strong phone communication and active listening abilities
  • Comfortable making outbound calls
  • Genuine passion for assisting clients
  • Strong problem-solving skills
  • Excellent communication and presentation capabilities
  • Effective time management and multitasking skills

Important Note:

This role is with an independent contractor agent, not directly with State Farm Insurance Companies. Staff members of State Farm agents are required to fulfill necessary licensing obligations. State Farm agents operate as independent contractors who employ their own personnel.



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