Client Relations Specialist
2 weeks ago
- Performance-based bonuses
- Attractive salary package
- Career advancement opportunities
- Paid leave
- Professional training and development
Jeff Rhoades - State Farm Agent is in search of a detail-oriented and proactive professional to manage administrative tasks and assist insurance agents in attracting and retaining clients. As an Account Associate within our agency, your meticulous nature, commitment to customer relations, and sales orientation will prepare you for this dynamic role. Your efforts as a driven individual who excels in a fast-paced setting will create pathways for career growth and increased earnings.
We are eager to integrate your enthusiasm and marketing insights into our team as we strive for collective success.
KEY RESPONSIBILITIES:
- Build and maintain customer relationships, ensuring timely follow-ups.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing.
- Implement a customer-centric, needs-based assessment to inform clients about insurance choices.
- Utilize exceptional communication skills to effectively address customer needs while fostering business growth.
- Strong dedication to customer service
- Experience in sales (preferred backgrounds include outside sales, inside sales representative, retail sales associate, or telemarketing)
- Capability to obtain Property and Casualty License
- Ability to secure a Life/Health License
- Willingness to meet mutually established marketing objectives
- Interest in promoting products and services tailored to customer requirements
- Base salary plus commission/bonus structure
- Paid time off for vacation and personal/sick days
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