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Client Relations Specialist
2 months ago
As a Client Relations Specialist at Amanda Chase Koenig - State Farm Agent, you play a crucial role in our agency's operations and the success of our clients. Your primary focus is to enhance our agency's growth through meaningful client interactions and by serving as a bridge between client needs and our agency's various departments. Your efforts contribute to improving the lives of our clients by effectively marketing relevant products and services.
Key Responsibilities:
- Develop and maintain strong client relationships, ensuring timely follow-ups as necessary.
- Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Foster enduring and successful client relationships.
- Demonstrate and uphold our agency's Core Values: Optimism, Balance, Respect, Accountability, and Growth.
Qualifications:
Self-Motivated: You possess a natural ability to set objectives, maintain focus, and actively pursue opportunities for personal and professional growth.
Team-Oriented: While you excel as an individual contributor, you also thrive in a collaborative team environment, appreciating collective success.
Positive Attitude: Your optimistic outlook empowers you to tackle challenges with enthusiasm and approach each day with a proactive mindset.
Initiative: You are willing to take charge, explore creative solutions, and exceed expectations.
People Person: You genuinely enjoy connecting with others, building relationships, and assisting individuals in finding tailored solutions to their unique needs.
Extroverted: Your vibrant personality energizes and inspires those around you, making every interaction memorable.
Benefits:
- Generous paid time off, including holidays and personal/sick days.
- Competitive salary with commission opportunities and tiered bonuses for individual and team performance.
- Comprehensive health benefits.
- Disability insurance stipend.
- Agency-sponsored team-building events.
- Continuous education in customer service excellence and top sales techniques.
- Collaborate with a highly regarded team that fosters an excellent office culture.
- Opportunities for professional growth and advancement within the agency.
At Amanda Chase Insurance Agency, we cultivate a work environment that promotes growth, teamwork, and the chance to make a significant impact in our clients' lives. We take pride in our consistent ranking among the top 5% of State Farm agents nationwide.
