Client Relations Specialist

1 week ago


Iowa Park, Texas, United States Jeff Rhoades - State Farm Agent Full time
Position Overview

Jeff Rhoades - State Farm Agent is in search of a detail-oriented and proactive professional to handle administrative responsibilities and assist insurance agents in acquiring and retaining clients. As an Account Associate, your meticulous nature, commitment to customer engagement, and sales-oriented mindset will prepare you for this dynamic role.

Your efforts as a driven individual who excels in a fast-paced setting will open doors for career advancement and increased earnings.

Key Responsibilities:
  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based assessment approach to inform clients about available insurance solutions.
  • Employ effective communication skills to meet customer needs while fostering business growth.
Qualifications:
  • Strong dedication to customer service excellence.
  • Previous sales experience is preferred (including roles in outside sales, inside sales, retail, or telemarketing).
  • Ability to obtain necessary licenses in Property and Casualty.
  • Capability to secure a Life/Health License.
  • Willingness to meet agreed-upon marketing objectives.
  • Interest in promoting products and services tailored to customer requirements.
Benefits:
  • Competitive salary with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.


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