Mass Markets Support Specialist
2 weeks ago
About Us
Mass Markets is a dynamic company that values its customers and employees alike. We are committed to providing exceptional customer service and creating a positive work environment.
Job Description
As a Customer Service Agent, you will play a critical role in ensuring that our customers receive prompt and efficient service. Your responsibilities will include:
- Handling inbound and outbound calls from customers.
- Responding to customer inquiries and resolving issues in a timely and professional manner.
- Collaborating with other teams to resolve complex customer issues.
Key Qualifications:
- 1-2 years of customer service experience in a call center environment.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet productivity standards.
Benefits:
At Mass Markets, we offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
Salary Range:
The estimated salary for this role is $50,000 - $60,000 per year, depending on experience.
-
Mass Markets Support Specialist
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full time**Welcome to Mass Markets**We're a dynamic company that's passionate about delivering outstanding customer experiences. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal.Key Responsibilities:**Provide top-notch customer support via phone and email.Solve customer complaints and issues efficiently.Collaborate with...
-
Mass Markets Support Specialist
9 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeMass Markets is seeking a highly skilled Customer Service Representative to join our team. In this role, you'll be responsible for handling customer inquiries and resolving issues in a timely and professional manner. With a focus on providing exceptional customer experiences, we're looking for someone who can:Handle inbound and outbound contacts in a...
-
Support Specialist
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout This Role: We're looking for a Support Specialist to join our team at Mass Markets. In this position, you'll handle customer inquiries and provide support in a timely and professional manner. If you're organized, communicative, and enjoy working with people, this might be the perfect fit for you!Key Tasks:Handle inbound and outbound customer contacts...
-
Phone Support Specialist
8 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeWe are seeking a skilled Phone Support Specialist to join our team at Mass Markets. In this role, you will be responsible for:Key Accountabilities• Responding to customer inquiries and resolving issues in a prompt and professional manner.• Utilizing your problem-solving skills to identify and address customer concerns effectively.• Working...
-
Customer Relationship Manager
13 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the OpportunityWe are looking for a highly motivated and organized Customer Relationship Manager to join our team at Mass Markets. This is a unique opportunity to build strong relationships with customers and help drive business growth.About the RoleIn this role, you will be responsible for managing customer relationships, identifying areas for...
-
Mass Markets Contact Resolution Professional
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the RoleWe are seeking a highly motivated and organized individual to fill the position of Call Center Representative at Mass Markets. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service through phone, email, or...
-
Bilingual Financial Support Specialist
12 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob Summary">We are seeking a highly skilled Bilingual Financial Support Specialist to join our team at Mass Markets. The successful candidate will have excellent communication skills, a strong work ethic, and the ability to resolve customer issues efficiently.
-
Telecom Support Specialist
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full time**Job Overview:**Mass Markets is seeking a highly motivated and customer-focused Telecom Support Specialist to join our team. As a Telecom Support Specialist, you will be responsible for providing exceptional service to our customers by handling inbound and outbound contacts in a timely and professional manner.**Key Responsibilities:**Listen to customers,...
-
Support Solutions Specialist
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryMass Markets is hiring a Support Solutions Specialist to provide top-notch customer service and support to our clients. In this role, you will be responsible for handling inbound and outbound contacts, ensuring accurate and efficient resolution of customer inquiries and issues.Responsibilities:- Respond to customer inquiries and resolve issues in...
-
Phone Support Specialist
9 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout Mass MarketsAt Mass Markets, we pride ourselves on being a company that truly cares about our customers. We understand the importance of delivering exceptional customer service and are committed to hiring the best talent in the industry to help us achieve this goal.We are currently seeking a skilled Phone Support Specialist to join our team. As a key...
-
Phone Support Specialist
12 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeWe have an exciting opportunity for a Phone Support Specialist to join our team at Mass Markets. As a key member of our customer support team, you'll be responsible for handling inbound and outbound contacts in a courteous and timely manner. Your goal will be to ensure first call resolution through effective problems solving and call handling. You may also...
-
Communication Support Specialist
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionThe Communication Support Specialist will play a vital role in ensuring excellent customer service at Mass Markets. Key responsibilities include:Responding to customer inquiries via phone, email, or chatProviding solutions to customer complaints and issuesCoordinating with internal teams to resolve complex customer problemsDocumenting customer...
-
Call Center Support Specialist
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeMass Markets is a leading provider of customer service solutions, and we are seeking a highly skilled Call Center Support Specialist to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer experience through inbound and outbound contacts.Key Skills and Qualifications:Strong communication and...
-
Telecom Support Specialist
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAt Mass Markets, we are seeking a Telecom Support Specialist to join our team. Salary: $45,000 - $55,000 per year. As a key member of our customer experience team, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. Your primary goal will be to listen to customers, understand their needs, and...
-
Mass Markets Support Specialist
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob Title: Customer Service RepresentativeLocation: Las Cruces, NMJob Type: Full-timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling inbound and outbound calls, resolving customer issues, and documenting interactions in our...
-
Customer Support Specialist
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout Mass Markets:Mass Markets is a leading company in the industry, committed to delivering exceptional customer experiences. Our team is passionate about providing top-notch support to our clients.Job Description:As a Customer Service Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a courteous, timely,...
-
Support Specialist
8 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeThis Support Specialist - Customer Relations role at Mass Markets offers a competitive salary of $50,000 - $65,000 per year and is an excellent opportunity to develop your skills in customer service.About the RoleIn this Customer Service Agent position, you will be responsible for handling inbound and outbound contacts in a timely and professional manner....
-
Call Center Support Specialist
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeSalaryThe estimated annual salary for this position is $40,000 - $55,000 based on location and industry standards.About Mass MarketsMass Markets is a company that provides customer service solutions to various industries. Job ResponsibilitiesAs a Customer Service Representative at Mass Markets, you will handle inbound and outbound calls, emails, and chats...
-
Help Desk Specialist
8 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeAre you looking for a challenging and rewarding career in customer service? Mass Markets is seeking a Help Desk Specialist to join their team. As a help desk specialist, you'll be responsible for providing exceptional customer service to clients by resolving their issues in a timely and professional manner.The estimated salary for this role is between...
-
Support Operations Specialist
4 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeMission and Values at Mass MarketsAt Mass Markets, we strive to deliver exceptional customer experiences. As a Contact Resolution Expert, you will be instrumental in achieving this goal by handling customer inquiries in a professional and timely manner.Compensation PackageBase salary: $50,000 per year.Bonus structure based on performance metrics.About Your...