Customer Relationship Manager

3 weeks ago


Las Cruces, New Mexico, United States Mass Markets Full time
About the Opportunity

We are looking for a highly motivated and organized Customer Relationship Manager to join our team at Mass Markets. This is a unique opportunity to build strong relationships with customers and help drive business growth.

About the Role

In this role, you will be responsible for managing customer relationships, identifying areas for improvement, and implementing strategies to increase customer satisfaction and loyalty.

Key Responsibilities
  • Develop and maintain strong relationships with customers
  • Analyze customer feedback and implement improvements
  • Collaborate with internal teams to achieve business objectives
  • Measure and report on customer satisfaction metrics
Requirements
  • Degree in Marketing or related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic knowledge of CRM software and data analysis tools
Compensation and Benefits

The successful candidate can expect a salary of $50,000 - $70,000 per year, depending on experience, plus comprehensive benefits and opportunities for growth and development.



  • Las Cruces, New Mexico, United States Mass Markets Full time

    **Join us at Mass Markets as a Customer Service Representative** and take your career to the next level. In this role, you will have the opportunity to develop your customer service skills and contribute to a dynamic team that values collaboration and innovation.About the Role:Engage with customers through various communication channels, including phone,...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    At Mass Markets, we are dedicated to delivering tailored solutions to meet the diverse needs of our clients. Our commitment to excellence and focus on innovation have established us as a trusted provider of customer service solutions.Job SummaryWe are seeking a Senior Customer Support Professional to join our team. The ideal candidate will have excellent...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    **Job Description**We are looking for a Customer Experience Management Professional to join our team. The ideal candidate will have a minimum of 10 years of total call center experience and at least 5 years of call center management experience. You will be responsible for leading a team of supervisors, managing metrics, and driving the performance of your...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Overview:MCI Careers is seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through inbound and outbound calls, emails, and chats. If you have excellent communication skills, a positive attitude, and a passion for...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    About the JobWe are seeking a skilled Business Development Representative to join our team. As a key member of our sales team, you will be responsible for building relationships with customers and identifying opportunities to sell new products and services.The successful candidate will have excellent communication skills, be able to work in a fast-paced...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and resolving customer issues in a timely and professional manner.Key Responsibilities:Handle inbound and outbound contacts with customers in a...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job Summary: We are seeking a highly skilled Customer Support Specialist to join our team at Mass Markets. As a key member of our customer service department, you will be responsible for handling inbound customer calls and providing exceptional support to our clients.">About the Role: In this role, you will be expected to listen attentively to customers,...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    OverviewMCI Careers offers exciting opportunities for individuals to join our team as a Customer Service Professional. We are seeking highly motivated and customer-focused individuals to support our inbound customer service, technical support, and sales interactions. This role is perfect for those who enjoy working in a fast-paced environment and thrive on...


  • Las Cruces, New Mexico, United States AMERICAN LINEN SUPPLY OF NEW MEXICO, INC Full time

    About the RoleAs a Customer Service Representative, you will play a vital role in delivering high-quality products and services to our customers. Your primary responsibility will be to deliver uniforms, linens, and facilities service products to customers while introducing new products to existing and potential customers.You will be the face of our company,...


  • Las Cruces, New Mexico, United States Sylvan Learning Center - El Paso, TX Full time

    About the RoleThe Sylvan Learning Center in El Paso, TX is looking for a skilled Learning Experience Manager to oversee the daily operations of the Education Center. This individual will be responsible for ensuring a consistent, quality educational experience for Sylvan customers while managing costs.Main Duties:Oversee the sales and service process...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job Overview: We are seeking a skilled Customer Service Professional to join our team at Mass Markets. As a key member of our customer service department, you will be responsible for handling inbound customer calls and providing high-quality support to our clients.">About the Role: In this role, you will be expected to listen attentively to customers,...


  • Las Cruces, New Mexico, United States Dell Careers Full time

    Delivering Exceptional Customer ExperiencesWe are seeking a highly skilled IT Services Business Development Manager to join our team and drive sales growth in the enterprise sector. As a key member of our direct sales team, you will be responsible for building strong customer relationships and ensuring an exceptional customer experience.Key...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Overview of the RoleMass Markets is a leading provider of business process outsourcing solutions, delivering tailored services to meet the diverse needs of our clients. With a commitment to excellence and innovation, we have established ourselves as a trusted partner in the industry.As a Sales and Service Representative, you will play a critical role in...


  • Las Cruces, New Mexico, United States DISH Full time

    Unlock Your Potential as a Strategic Customer Growth SpecialistSucceed as a Retention Account Executive with DISH, where you'll foster meaningful connections with customers to drive growth and revenue. Join our award-winning Inside Sales & Retention team and thrive in a dynamic environment that values innovation, customer-centricity, and collaboration.About...


  • Las Cruces, New Mexico, United States Caliber Collision Centers Full time

    Job OverviewAs a Customer Service Consultant at Caliber Collision, you will play a critical role in delivering exceptional customer experiences and driving business results. In this role, you will provide top-notch customer service, collaborate with internal teams to ensure smooth repair processes, and contribute to the overall success of our...


  • Las Cruces, New Mexico, United States Syneos Health inVentiv Health Commercial LLC Full time

    About the Role\As a Biopharmaceutical Territory Manager at Syneos Health, you will be responsible for building and maintaining strong relationships with key healthcare providers and stakeholders in your assigned territory. Your goal will be to develop and execute an integrated territory business plan that maximizes sales.\The successful candidate...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    About Mass MarketsMass Markets is a dynamic company that offers a unique opportunity for professionals to excel in customer service. We're committed to delivering exceptional experiences and building strong relationships with our clients.


  • Las Cruces, New Mexico, United States MCI Careers Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team. This is an excellent opportunity to launch your career in customer service and sales, working with commercial and public sector clients.Job ResponsibilitiesProvide exceptional customer service via phone, email, and chat, resolving issues and selling new products...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    **About MCI Careers:**MCI Careers is a leading provider of business process outsourcing services. We help companies take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.**Job Description:**We are seeking an Account Management Specialist to join our team at MCI...


  • Las Cruces, New Mexico, United States Caliber Collision Repair Services Full time

    We're on the hunt for a talented Customer Service Consultant to join our dynamic team at Caliber Collision! As a Customer Service Consultant, you'll have the unique opportunity to make a lasting impact on our customers' lives by providing outstanding service and support.Your Key Accountabilities:Build and maintain strong relationships with customers,...