Help Desk Specialist
3 weeks ago
Are you looking for a challenging and rewarding career in customer service? Mass Markets is seeking a Help Desk Specialist to join their team. As a help desk specialist, you'll be responsible for providing exceptional customer service to clients by resolving their issues in a timely and professional manner.
The estimated salary for this role is between $42,000 - $52,000 per year, depending on experience and qualifications. This position offers opportunities for growth and development within the company.
Job Overview:
Mass Markets is a leading provider of innovative solutions for businesses. Our team is dedicated to delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, or chat
- Resolve client issues in a timely and professional manner
- Collaborate with internal teams to resolve complex issues
- Document and track client interactions in CRM system
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