Phone Support Specialist
3 weeks ago
We have an exciting opportunity for a Phone Support Specialist to join our team at Mass Markets. As a key member of our customer support team, you'll be responsible for handling inbound and outbound contacts in a courteous and timely manner. Your goal will be to ensure first call resolution through effective problems solving and call handling. You may also need to research systems to find missing information and coordinate with other departments to resolve issues. Accurately documenting and processing customer claims in our systems is also a crucial part of this role.
About the SalaryThe salary for this role is estimated to be around $50,000 - $70,000 per year, based on industry standards and location.
Job DescriptionAs a Phone Support Specialist, you'll work closely with our team to provide exceptional customer service and ensure that our customers are satisfied with their experiences. This role is perfect for someone who enjoys working in a fast-paced environment and is skilled at resolving conflicts and finding solutions.
ResponsibilitiesYour responsibilities will include:
- Handling inbound and outbound contacts in a courteous and timely manner
- Ensuring first call resolution through effective problems solving and call handling
- Researching systems to find missing information
- Coordinating with other departments to resolve issues
- Accurately documenting and processing customer claims in our systems
-
Phone Support Specialist
3 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeWe are seeking a skilled Phone Support Specialist to join our team at Mass Markets. In this role, you will be responsible for:Key Accountabilities• Responding to customer inquiries and resolving issues in a prompt and professional manner.• Utilizing your problem-solving skills to identify and address customer concerns effectively.• Working...
-
Phone Support Specialist
3 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout Mass MarketsAt Mass Markets, we pride ourselves on being a company that truly cares about our customers. We understand the importance of delivering exceptional customer service and are committed to hiring the best talent in the industry to help us achieve this goal.We are currently seeking a skilled Phone Support Specialist to join our team. As a key...
-
Phone Support Specialist
1 month ago
Las Cruces, New Mexico, United States MCI Careers Full timePhone Support PositionWe are looking for highly skilled and motivated individuals to join our team as Call Center Representatives. In this role, you will be responsible for handling customer calls, providing exceptional service and support.The salary for this position is approximately $12.50 per hour, making it an attractive option for those looking for a...
-
Phone Support Specialist
3 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the Role:This position requires a customer-focused individual who can provide top-notch support and resolve issues efficiently. As a Customer Service Representative, you will play a key role in ensuring customer satisfaction.**Responsibilities:**Respond to customer inquiries via phone, email, or chat;Analyze and resolve customer complaints in a timely...
-
Phone Handling Specialist
3 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout UsMass Markets is a leading provider of innovative solutions and services to customers across various industries. Our mission is to deliver exceptional customer experiences through our dedicated teams and cutting-edge technology.Job OverviewWe are seeking a skilled Phone Handling Specialist to join our customer service team. As a Phone Handling...
-
Phone Support Specialist
6 days ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionThis is a full-time position that requires the ability to work a variety of shifts, including weekends and holidays. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.ResponsibilitiesProvide exceptional customer service to clients via phone,...
-
Phone Support Associate
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionWe are looking for a Phone Support Associate to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for handling customer calls and resolving their queries in a professional manner.Main Responsibilities:Respond to customer inquiries via phone and email.Research systems to find missing...
-
Phone Service Specialist
5 days ago
Las Cruces, New Mexico, United States Mass Markets Full time**Job Summary:**As a Phone Service Specialist at Mass Markets, you will play a critical role in providing exceptional customer service to our clients. This is a full-time opportunity that offers a competitive salary and a range of benefits.**Responsibilities:Handle inbound and outbound calls from customers.Respond to customer inquiries and concerns in a...
-
Phone Support Representative
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionMass Markets is seeking a dedicated and results-driven Phone Support Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information in a timely and professional manner. You will also collaborate with other departments to resolve complex issues and...
-
Phone Support Agent
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeWe are looking for a highly motivated Phone Support Agent to join our team at Mass Markets. As a key contact point for customers, you will be responsible for handling inbound and outbound calls in a professional and courteous manner. Your ability to solve problems and provide solutions will be essential in ensuring customer satisfaction.Job DescriptionIn...
-
Phone Support Specialist
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeKey ResponsibilitiesEnsure first call resolution through effective problem-solving and call handling skillsResearch systems to find missing information as applicableCoordinate with other departments to resolve issues as applicableAccurately document and process customer claims in appropriate systems
-
Telecom Support Specialist
4 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeJoin Our Team: Telecom Support Specialist">About the Job:We are seeking a highly skilled and motivated Telecom Support Specialist to join our team. As a key member of our technical support team, you will provide expert-level support to our customers via phone, email, and chat.Key Responsibilities: Troubleshoot complex technical issues and resolve customer...
-
Support Specialist
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout This Role: We're looking for a Support Specialist to join our team at Mass Markets. In this position, you'll handle customer inquiries and provide support in a timely and professional manner. If you're organized, communicative, and enjoy working with people, this might be the perfect fit for you!Key Tasks:Handle inbound and outbound customer contacts...
-
Inbound Sales and Support Specialist
4 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeInbound Sales and Support SpecialistMCI Careers is hiring an Inbound Sales and Support Specialist to join our team. As an Inbound Sales and Support Specialist, you will be responsible for handling inbound calls from customers, responding to their queries, and providing sales and support services.Responsibilities:Respond to customer inquiries and resolve...
-
Client Support Specialist
4 weeks ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeJob DescriptionThe Client Support Specialist will be responsible for providing exceptional customer service to clients via phone, email, and chat.The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a team environment.Responsibilities include:Handling client inquiries and resolving issues in a...
-
Communication Support Specialist
4 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionThe Communication Support Specialist will play a vital role in ensuring excellent customer service at Mass Markets. Key responsibilities include:Responding to customer inquiries via phone, email, or chatProviding solutions to customer complaints and issuesCoordinating with internal teams to resolve complex customer problemsDocumenting customer...
-
Medical Support Specialist
3 weeks ago
Las Cruces, New Mexico, United States PrimeCare Orthotics & Prosthetics Full timeJob Summary:A Medical Support Specialist is needed at PrimeCare Orthotics & Prosthetics to provide high-quality patient care and support. This role involves preparing for patient visits by organizing charts and notes, setting up medical equipment, and assisting with inventory management.The ideal candidate has strong customer service skills, an interest in...
-
Sales and Support Specialist
4 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the JobWe are seeking a Sales and Support Specialist to join our team at MCI Careers! As a key member of our sales team, you will be responsible for selling products and services to customers, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesSell products and services to customers over the phone or in...
-
Las Cruces Customer Support Specialist
5 days ago
Las Cruces, New Mexico, United States HME Specialists LLC Full timeCustomer Support Specialist Job Description:HME Specialists LLC is seeking a dedicated and detail-oriented individual to fill the role of Customer Support Specialist in Las Cruces, NM. As a key member of our team, you will play a vital role in ensuring smooth and efficient operations, delivering exceptional customer experiences, and driving business...
-
Customer Support Specialist
2 weeks ago
Las Cruces, New Mexico, United States Expert Analytical Solutions Full timeAbout the RoleWe are seeking a Customer Support Specialist to join our remote team. In this role, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Responsibilities:Respond to customer inquiries via phone and email.Collaborate with colleagues to resolve complex issues.Contribute to a...