Support Specialist

9 hours ago


Las Cruces, New Mexico, United States Mass Markets Full time

About This Role: We're looking for a Support Specialist to join our team at Mass Markets. In this position, you'll handle customer inquiries and provide support in a timely and professional manner. If you're organized, communicative, and enjoy working with people, this might be the perfect fit for you

Key Tasks:

  • Handle inbound and outbound customer contacts via phone, email, or chat
  • Research and resolve customer complaints and issues
  • Collaborate with internal teams to address complex customer concerns

Requirements: To succeed in this role, you'll need a strong foundation in communication and problem-solving skills. Additionally, you'll have a high school diploma or equivalent and be able to work in a fast-paced environment. Compensation for this position is approximately $50,000 - $60,000 per year.

Benefits: At Mass Markets, we prioritize our employees' well-being. Enjoy our competitive benefits package, which includes health insurance, retirement savings options, and paid time off.



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