Customer Service Specialist in Printing

2 weeks ago


Salt Lake, Utah, United States University of Utah Full time
Job Overview

As a vital member of our team, the Printing Customer Representative serves a dual role, encompassing both sales and customer service functions. This position is responsible for promoting and selling our printing services.

Key Responsibilities
  • Prepare and process orders and estimates received through various channels, including email, phone, and in-person interactions, ensuring accuracy and timeliness.
  • Respond to client inquiries and requests with promptness and professionalism.
  • Foster and maintain strong relationships with existing clients while actively seeking to establish new connections.
  • Provide expert advice to clients on effective strategies to meet their printing needs.
  • Collaborate with the purchasing department for outsourcing needs and manage paper orders in compliance with institutional purchasing protocols.
  • Work closely with production teams and management to align on production schedules and specific job requirements.
  • Assist management in setting sales and marketing objectives for printing services by identifying client needs and enhancing the overall client experience.

Minimum Qualifications

Applicants should possess a minimum of four years of experience in printing, estimating, marketing, or a related field, or equivalent education and experience. Strong communication skills and a dedication to exceptional customer service are essential.

Candidates must demonstrate the capability to fulfill the essential functions of the role as outlined.


Preferred Qualifications
  • 1-2 years of experience in the Graphic Communications or Printing sector.
  • Ability to communicate effectively with the public in a professional manner.
  • Self-motivated individual capable of working independently or collaboratively.
  • Strong problem-solving skills and quick thinking.
  • Meticulous attention to detail.
  • Experience in customer service and sales.
  • Familiarity with postal specifications and mailing requirements.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Experience with CRM or MIS systems is advantageous.

Special Instructions

This position is classified as full-time, with a standard work schedule. The pay rate is competitive and commensurate with experience.

  • Salt Lake, Utah, United States University of Utah Full time

    Job OverviewAs a vital member of our team, the Printing Customer Representative serves dual roles in sales and customer service, focusing on promoting and selling our printing services.Key ResponsibilitiesProcess orders and provide estimates received through various channels, ensuring accuracy and timeliness.Respond to client inquiries and requests with...


  • Salt Lake, Utah, United States University of Utah Full time

    Job OverviewAs a vital member of our team, the Printing Customer Representative serves a dual role, engaging in both sales and customer service within the printing sector. This position focuses on promoting and selling printing services effectively.Key ResponsibilitiesProcess orders and estimates received through various channels, including email, phone, and...


  • Salt Lake, Utah, United States University of Utah Full time

    Job OverviewAs a vital member of our team, the Printing Customer Representative serves a dual role, functioning as both a sales and customer service representative. This position focuses on promoting and selling printing services within the University environment.Key Responsibilities - Accurately process orders and estimates received through various...


  • Salt Lake, Utah, United States Hudson Printing Co Full time

    Job OverviewHudson Printing Co is looking for a dedicated Customer Service Representative (CSR) to join our team. This role is essential in managing and executing specific projects from inception to completion, ensuring all deliverables are met efficiently.Key ResponsibilitiesThe CSR will be responsible for:Collaborating with Sales Associates to outline...


  • Salt Lake, Utah, United States Hudson Printing Co Full time

    Job OverviewHudson Printing Co is in search of a dedicated Customer Service Representative (CSR) to join our dynamic team.General OverviewThe CSR is responsible for overseeing the planning, execution, and monitoring of specific projects that have defined beginnings, ends, and deliverables.Key ResponsibilitiesCollaborate with Sales Associates to outline...


  • Salt Lake, Utah, United States Hudson Printing Co Full time

    Job OverviewHudson Printing Co is looking for a dedicated Customer Service Representative (CSR) to join our team. This role is essential in managing the planning, execution, and monitoring of specific projects, ensuring they meet established objectives and timelines.Key ResponsibilitiesCollaboration: Work closely with Sales Associates to outline project...


  • Salt Lake, Utah, United States HELP-Hire Healthcare Full time

    Job OverviewPosition Summary:-The Print Production Specialist plays a crucial role in the efficient operation of machinery to deliver top-notch printed materials that meet client expectations.Key Responsibilities:-Skillfully operates machinery to transform post-press products into finished items by adhering to job specifications.-Precisely configures...


  • Salt Lake, Utah, United States Apex Systems Full time

    Position Overview:The Print Production Specialist plays a crucial role in the post-press phase of production, ensuring that printed materials meet the highest standards of quality and efficiency.Key Responsibilities:Safely and effectively operate machinery to transform printed products into finished items.Set up equipment according to specific job...


  • Salt Lake, Utah, United States Apex Systems Full time

    Position Overview:The Print Production Specialist plays a crucial role in the post-press process, ensuring that printed materials meet the highest standards of quality and efficiency.Key Responsibilities:Safely and effectively operate machinery to produce finished printed products.Follow job ticket instructions meticulously to convert post-press items into...


  • Salt Lake, Utah, United States Integrated Resources Full time

    Position Overview:The Print Production Specialist plays a crucial role in the finishing process, ensuring that all printed materials meet the highest standards of quality and safety.Key Responsibilities:Efficiently operates machinery to convert printed materials into finished products according to job specifications.Sets up equipment accurately to fulfill...


  • Salt Lake, Utah, United States Renewal By Andersen Full time

    Job OverviewAbout Renewal by AndersenRenewal by Andersen is a leading name in the window replacement industry, part of Andersen Corporation, which has been a pioneer in the window and door sector for over a century. Our commitment to quality, innovation, and craftsmanship sets us apart in delivering exceptional window and door replacement experiences.Since...


  • Salt Lake, Utah, United States R.C. HUNT ELECTRIC, INC. Full time

    About R.C. Hunt Electric, Inc.R.C. Hunt Electric, Inc. is a leading provider of electrical, technology, and infrastructure services. With a strong presence in the Intermountain West, we offer a wide range of services to various markets. Our company is built on a foundation of excellence, innovation, and customer satisfaction.Job SummaryWe are seeking a...

  • Service Technician

    3 days ago


    Salt Lake, Utah, United States MRINetwork Jobs Full time

    Job OverviewMRINetwork Jobs is seeking a highly skilled Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for providing technical support and maintenance services to our clients across the United States.Key Responsibilities:Install, repair, and maintain high-end printing equipment, including toner production,...


  • Salt Lake, Utah, United States California Retina Full time

    Why You Will Appreciate This RoleEngage with the world of private aviationJoin our esteemed team at California Retina, where we take pride in maintaining a stable work environment without layoffs or furloughs during challenging times.As an Aviation Customer Service Specialist, you will collaborate with colleagues to deliver exceptional services to incoming...


  • Salt Lake, Utah, United States Renewal By Andersen Full time

    Position OverviewAbout Renewal by AndersenRenewal by Andersen is a leading name in the window replacement industry, backed by over a century of excellence in craftsmanship and innovation. Our mission is to provide exceptional window and door replacement services that set us apart in the market.Since our inception in 1995, we have expanded to over 100...


  • Salt Lake, Utah, United States Mill Rock Packaging Full time

    About the RoleMill Rock Packaging is seeking a skilled Printing Press Operator to join our team at our Aurora, Colorado facility. As a key member of our production team, you will be responsible for coordinating make-ready, operations, and maintenance on our Printing Press.Key ResponsibilitiesCoordinate the setup and operation of the Printing Press to ensure...


  • Salt Lake, Utah, United States First Citizens Bank Full time

    Position OverviewThis role operates in a hybrid environment, requiring a blend of in-office and remote work.We seek candidates who are within a reasonable commuting distance to our designated offices.The Client Advisory Services Quality Control team plays a vital role in maintaining the precision, adherence to procedures, and integrity of data produced by...


  • Salt Lake, Utah, United States Wells Fargo Full time

    Brokerage Services Customer Support SpecialistAbout this role:Wells Fargo is seeking a Customer Support Specialist to assist in delivering exceptional service to our clients.Key Responsibilities:Provide assistance with financial products and services.Identify and propose enhancements to the customer service experience, ensuring efficient resolution of client...


  • Salt Lake, Utah, United States Wells Fargo Full time

    Brokerage Services Customer Support SpecialistAbout this role:Wells Fargo is seeking a Customer Support Specialist to join our Brokerage Services team. In this capacity, you will play a vital role in enhancing the customer experience.Key Responsibilities:Assist clients with financial products and services.Identify and propose enhancements to the customer...


  • Salt Lake, Utah, United States Wells Fargo Full time

    Brokerage Services Customer Support SpecialistAbout this position:Wells Fargo is looking for a Customer Support Specialist in the Brokerage Services sector.Key Responsibilities:Assist clients with financial products and services.Identify and implement strategies to enhance the customer service experience, addressing both internal and external inquiries to...