Client Relationship Manager

2 weeks ago


New York, New York, United States HDA Care Full time
Job Overview

Position Summary: As a Client Relationship Manager at HDA Care, you will be instrumental in fostering and sustaining connections with referral partners, prospective clients, and community organizations. Your key duties will encompass advocating for our services, attracting new clients, and facilitating the overall expansion of our agency. This role presents a distinctive chance to join a vibrant and supportive team, with thorough training and guidance provided to ensure your success.

Key Responsibilities:

  • Cultivate and strengthen relationships with hospitals, healthcare providers, assisted living facilities, senior centers, and other potential referral sources to drive client referrals.
  • Elevate the agency's brand and services through diverse marketing strategies, including digital outreach, social media engagement, community events, and traditional advertising.
  • Attract new clients by effectively articulating the agency's services, advantages, and unique selling points.
  • Participate in healthcare-related events, conferences, and meetings to expand your professional network and identify collaboration opportunities.
  • Collaborate with our community intake team to streamline the onboarding process for new clients.
  • Conduct educational and training sessions for healthcare professionals and community members regarding our services.
  • Remain updated on industry trends, competitor activities, and market developments to uncover growth and innovation opportunities.

Qualifications:

  • Demonstrated ability to build and maintain robust relationships with referral sources and community organizations.
  • Exceptional communication and presentation skills, both verbal and written.
  • Self-driven with a results-oriented approach and a commitment to making a positive impact.
  • Capability to work independently and collaboratively in a dynamic environment.
  • Open to coaching and receptive to feedback.

Benefits:

  • Competitive salary with performance-based incentives.
  • Comprehensive benefits package, including health insurance and paid time off.
  • Opportunities for professional growth and career advancement.
  • Supportive and collaborative work environment focused on employee well-being and work-life balance.
  • Extensive training and coaching to ensure success.
Company Overview

HDA Care is a premier provider of home care services, committed to enhancing the quality of life for our clients and their families. With over 40 years of experience, we deliver personalized care solutions with compassion, professionalism, and respect. HDA Care is currently experiencing rapid growth, led by a Director who understands the nuances of sales and team motivation, aiming to build a team of exceptional marketers who are well-compensated and highly successful. Our organization emphasizes extensive training and continuous coaching, ensuring that each team member excels in their role and enjoys a fulfilling work-life balance.



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