Spa Services Coordinator
1 week ago
As a Spa Services Coordinator, you will be responsible for providing guests with a comprehensive introduction to the spa facilities upon their arrival. This includes guiding them through the use of locker rooms, relaxation areas, and hospitality stations.
Guest Amenities
Ensure guests are offered refreshments such as water, juice, or heated neck pillows to enhance their experience. Be prepared to answer inquiries regarding general property information and available amenities.
Guest Assistance
Escort guests to and from treatment rooms, maintaining a smooth flow of service. Regularly check the scheduling system for updates and modifications throughout the day.
Facility Maintenance
Maintain the cleanliness and organization of your workstation, treatment rooms, spa locker rooms, and lounge areas. Properly dispose of waste and soiled linens, and secure all supplies and equipment at the end of your shift. Ensure that towels, linens, and other amenities are stocked appropriately in all areas.
Safety and Compliance
Report any accidents, injuries, or unsafe conditions to management. Complete all required safety training and certifications. Adhere to company policies and procedures, ensuring that your uniform and personal appearance are always professional.
Guest Relations
Anticipate and address the service needs of guests, expressing genuine appreciation for their patronage. Communicate clearly and professionally with colleagues and guests alike, fostering positive working relationships.
Physical Requirements
This role requires the ability to reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing up to 10 pounds; and stand, sit, or walk for extended periods.
Qualifications
Education:
High school diploma or G.E.D. equivalent is preferred.
Experience:
No prior experience in a similar role is required.
Supervisory Experience:
Not applicable.
Licenses or Certifications:
None required.
The compensation for this position is $16.00 per hour, with additional benefits including healthcare options, flexible spending accounts, a 401(k) plan, paid time off, life insurance, and disability coverage, among other wellness benefits.
Marriott International is committed to creating a diverse workforce and fostering an inclusive culture. We uphold non-discrimination principles on any protected basis, including disability and veteran status, in accordance with applicable laws.
As part of Marriott International, you will be joining a prestigious portfolio of brands dedicated to delivering exceptional experiences across luxury hotels and resorts worldwide.
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