Sales Counter Specialist

2 weeks ago


Muskegon, Michigan, United States Airgas Full time
Position: Counter Sales Associate

Location: Retail shop

Overview:

As a Counter Sales Associate, you will be the initial point of contact for our customers, representing the face of Airgas. Your role involves selling a variety of products including medical, industrial, and specialty gases, as well as welding equipment and tools.

The Counter Sales Associate is responsible for addressing inquiries from both walk-in and phone customers, while also providing essential support in the warehouse as needed.


Key Responsibilities:
  • Engage with walk-in and telephone customers to identify their product needs and assist in locating merchandise.
  • Complete and file all necessary documentation promptly, including sales records and quotes.
  • Input sales and quote data into the computer system and conduct research for customer inquiries.
  • Process payments for merchandise or services and ensure accurate entry into the system, adhering to all accounting procedures.
  • Support warehouse operations including shipping and receiving, inventory management, and maintaining cleanliness.
  • Restock merchandise and organize products on shelves, ensuring everything is orderly and properly marked.
  • Adhere to safety protocols, particularly in handling and storing cylinders.
  • Maintain showroom cleanliness in accordance with management guidelines.
  • Stay updated on pricing and product literature to enhance product knowledge.
  • Perform additional duties and projects as assigned.

Qualifications:
  • High School Diploma or equivalent is required; an Associate's or Bachelor's degree is preferred.
  • A minimum of 2 years of experience in product sales, warehouse operations, or related fields is required.
  • Experience in the gas, welding, and safety supply industry is preferred.
  • Familiarity with SAP is strongly preferred.
  • Knowledge of welding techniques such as MIG, TIG, and STICK welding is advantageous.
  • Prior experience operating a forklift is preferred.
  • Intermediate proficiency in Google Suite applications.
  • Strong customer service skills are essential.
  • Ability to work independently and manage pressure to meet deadlines.
  • Effective communication skills for explaining information clearly to customers and colleagues.
  • Commitment to safety programs and regulations applicable to this role.
  • CDL A is preferred but not mandatory.

At Airgas, we are dedicated to fostering a diverse and inclusive workplace that values the unique contributions of all employees. We welcome applications from all qualified individuals, regardless of race, gender, sexual orientation, religion, disability, or any other protected characteristic.

We believe that a diverse organization enhances our performance and innovation, creating an engaging environment in a dynamic world.

Equal Employment Opportunity:

We are an equal opportunity employer and evaluate qualified applicants without regard to any protected characteristic.



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