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Automotive Parts Specialist

2 months ago

Muskegon, Michigan, United States Betten Baker Chevrolet GMC Cadillac (Muskegon) Full time

Automotive Parts Specialist

This role presents an excellent opportunity to embark on a career in the automotive retail sector, gaining practical experience in the parts and service domain of our operations.

At Betten Baker Chevrolet GMC Cadillac, we are always on the lookout for outstanding talent. Whether your strengths lie in sales, mechanical knowledge, or numerical proficiency, we are keen to welcome skilled individuals to our workforce.

What We Provide:

  • Comprehensive Medical and Dental Insurance
  • 401K Retirement Plan
  • Paid Time Off and Vacation Days
  • Professional Development Opportunities
  • Paid Training Programs
  • Exclusive Employee Vehicle Purchase Plans
  • Family-Owned Business Environment
  • Long-Term Job Security
  • Focus on Health and Wellness
  • Flexible Work Schedule
  • Enjoyable Saturday Lunches
  • Discounts on Products and Services
  • Modern Facility with Advanced Technology
  • Workshop Equipped with State-of-the-Art Tools
  • Provided Uniforms
  • Work Environment Compliant with OSHA Standards
  • High-Productivity Shop Setting
  • Career Advancement Opportunities
  • Reimbursement for Certifications and Training Expenses
  • Continuous Education through Manufacturer Training and Online Programs
  • Clean and Professional Work Environment
  • Competitive Salary

Key Responsibilities

  • Oversee the parts sales process from initiation to completion
  • Keep customers updated on parts availability
  • Engage with both staff and customers in a polite and professional manner
  • Effectively utilize the parts catalog for part inquiries
  • Handle incoming calls, providing price estimates and relevant information
  • Verify body shop estimates for accuracy and pricing
  • Deliver exceptional service to both internal and external customers
  • Retrieve and fulfill orders from inventory
  • Conduct weekly inventory checks to maintain accurate stock levels
  • Notify the parts manager of any out-of-stock items or urgently needed supplies
  • Source out-of-stock parts externally and place emergency orders as needed
  • Ensure accurate billing of parts on service repair orders
  • Process payments from retail customers or obtain credit approval
  • Arrange orders for daily shipping, delivery, or pick-up

Required Qualifications

  • High School Diploma or equivalent
  • Prior experience in auto parts sales is preferred
  • Able to thrive in a fast-paced environment
  • Strong organizational and time management skills
  • Proficient in reading and interpreting various documents and manuals
  • Ability to perform calculations for figures, discounts, and proportions