Customer Service Associate

2 weeks ago


Pleasanton, California, United States 99 Ranch Market Full time

About 99 Ranch Market

99 Ranch Market is a leading Asian supermarket chain with over 70 stores across the United States. We are dedicated to providing our communities with high-quality products and exceptional service, upholding our commitment of 'For 100, we try harder'. As we continue to expand and grow, we invite you to join our family.

Customer Service Associate Role

As a Customer Service Associate, you will play a vital role in creating a positive shopping experience for our valued customers. Your responsibilities will include:

  • Greeting customers and providing friendly assistance.
  • Answering inquiries about products and services.
  • Processing transactions efficiently and accurately, including cash, check, credit/debit card payments, vouchers, and automatic debit.
  • Issuing receipts, refunds, credits, or changes as needed.
  • Maintaining a clean and organized checkout area.

Requirements

  • Ability to stand for extended periods.
  • Ability to lift and carry objects weighing over 25 pounds.
  • Flexibility to work various shifts, including afternoons, weekends, and holidays.
  • Non-US Citizen applicants must possess a legal work permit.

Benefits (Full-Time Employees Only)

  • Comprehensive Health Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Paid Vacation Time
  • 401(k) Retirement Plan
  • Paid Sick Leave
  • Employee Discount

Salary

The pay range for this position is between $16.00 and $18.00 per hour. This is a general guideline, and the final compensation offer will be determined based on factors such as experience, qualifications, and location.



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