Customer Service Representative
3 days ago
**Job Summary**
We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Stanford Hotel Group. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
**Key Responsibilities:**
- Welcoming and registering guests in a friendly and efficient manner
- Providing accurate and timely information to guests regarding hotel services and amenities
- Responding to guest inquiries and resolving any issues in a professional and courteous manner
- Working collaboratively with other hotel staff to ensure seamless guest experiences
**Requirements:**
- High school graduate or equivalent
- 1-2 years of customer service experience
- Ability to work a flexible schedule, including weekends and holidays
- Previous front desk agent experience preferred
**What We Offer:**
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
**Equal Employment Opportunity:**
Stanford Hotel Group is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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