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Customer Service Representative

2 months ago

Pleasanton, California, United States Starbird Chicken Full time

About Starbird Chicken

We're a fast-growing, innovative company that's passionate about serving high-quality food to our customers. We're committed to creating a positive and inclusive work environment where our employees can thrive.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Cashier/Guest Services Team Member. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service, handling cash and credit transactions, and maintaining a clean and welcoming dining area.

Key Responsibilities

  • Customer Service
    • Provide excellent customer service to our guests, responding to their needs and concerns in a timely and professional manner.
    • Ensure that all customer interactions are friendly, courteous, and respectful.
  • Cash Handling
    • Process cash and credit transactions accurately and efficiently.
    • Handle customer complaints and concerns in a professional and courteous manner.
  • Store Maintenance
    • Maintain a clean and organized dining area, including the dining room and restrooms.
    • Ensure that all equipment and supplies are in good working order.
  • Teamwork
    • Work collaboratively with other team members to achieve our goals and objectives.
    • Communicate effectively with colleagues and management to ensure seamless service delivery.

Requirements

  • Physical Demands
    • Ability to stand for long periods of time and move around the dining area.
    • Ability to lift and carry supplies and equipment up to 30 pounds.
  • Availability
    • Availability to work a variety of shifts, including mornings, evenings, and weekends.

What We Offer

  • Competitive Pay
  • Opportunities for Advancement
  • Language Learning Program
  • Tuition Assistance
  • Free Meals
  • Discounts

Equal Employment Opportunity

Starbird Chicken is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.