Counter Sales Representative

6 days ago


Newport News, Virginia, United States Watsco Full time
About the Role

We are seeking a highly motivated and customer-focused Counter Sales Associate to join our team at Gemaire Distributors, a subsidiary of Watsco, Inc. As a leader in the HVAC industry, we offer a dynamic and fast-paced work environment where you will have the opportunity to provide exceptional customer service and drive sales growth.

Key Responsibilities
  • Represent Gemaire as a leader in the industry, ensuring maximum sales and customer satisfaction.
  • Interact with internal and external stakeholders, including sales teams, vendors, and contractors, to drive sales and resolve customer relations issues.
  • Responsible for showroom merchandising and re-stocking product, ensuring a visually appealing and well-organized sales environment.
  • Assist in resolving customer relations problems with both dealers and end-users, providing timely and effective solutions.
  • Complete sales order process for customers, with a focus on up-selling associated items and driving revenue growth.
  • Perform warehouse duties as needed, adhering to all safety requirements relevant to one's regular job duties.
Requirements
  • Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
  • Proven success in sales and providing excellent customer service.
  • Strong interpersonal skills, including sales, problem-solving, and customer service.
  • Ability to work independently, but meet assigned goals and objectives in designated time frames.
  • Ability to multitask and work in a fast-paced environment.
  • A willingness to learn and grow with our Company.
  • Knowledge of Microsoft Office products.
  • Proven commitment to customer service and a safe work environment.


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