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Sales Counter Specialist
2 months ago
We are seeking a highly motivated and customer-focused Counter Sales Associate to join our team at Gemaire Distributors, a subsidiary of Watsco, Inc. As a leader in the HVAC industry, we offer a dynamic and fast-paced work environment where you will have the opportunity to provide exceptional customer service and drive sales growth.
Key Responsibilities- Represent Gemaire as a leader in the industry, ensuring maximum sales and customer satisfaction.
- Interact with internal and external stakeholders, including sales teams, vendors, and contractors, to drive sales and resolve customer relations issues.
- Responsible for showroom merchandising and re-stocking product, ensuring a visually appealing and well-organized sales environment.
- Assist in resolving customer relations problems with both dealers and end-users, providing timely and effective solutions.
- Complete sales order process for customers, with a focus on up-selling associated items and driving revenue growth.
- Perform warehouse duties as needed, adhering to all safety requirements and company policies.
- Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
- Proven success in sales and providing excellent customer service.
- Strong interpersonal skills, including sales, problem-solving, and customer service.
- Ability to work independently, meet assigned goals and objectives, and multitask in a fast-paced environment.
- Ability to learn and grow with our company, with a willingness to adapt to changing circumstances.
- Knowledge of Microsoft Office products and a proven commitment to customer service and a safe work environment.
